Application Engineer

Razorpay was founded by and in 2014 Razorpay is building a new-age digital banking hub Neobank for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India We are a full-stack financial services organisation committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business Over the past year we ve disbursed loans worth millions of dollars in loans to thousands of businesses In parallel Razorpay is reimagining how businesses manage money by simplifying business banking via and enabling capital availability for businesses via Role Overview We are seeking a highly skilled and motivated Full Stack Platform Application Engineer to join our Business Applications team In this pivotal role you will lead the design and development of Razorpay s next-generation internal CRM and Portfolio Advisor Dashboard platform This platform will provide real-time visibility into account performance streamline task orchestration and empower teams with actionable AI-driven insights The ideal candidate brings hands-on experience in building enterprise SaaS platforms or CRM systems e g Salesforce LeadSquared SAP and has a deep understanding of multi-modal architecture workflow design API integrations and platform extensibility Key Responsibilities Design and implement a responsive modular dashboard UI using React js with TypeScript Develop and manage secure scalable REST GraphQL APIs using Node js or Python FastAPI Flask Architect and integrate workflow automation engines Temporal Camunda n8n for dynamic task orchestration Extend and customize existing CRM features by understanding multi-entity architecture lead account relationships and ticketing workflows Lead platform integration with Razorpay s internal services CRM Risk Ticketing RevOps and Data Lake using microservice and event-driven designs Kafka RabbitMQ Translate internal user journeys into cohesive modular features and workflows Build AI-powered utilities like smart FAQ responders merchant nudges risk alerts and reporting assistants using LLMs OpenAI Claude LangChain Ensure compliance with enterprise-grade RBAC OAuth2 JWT authentication and audit trails Required Skills Experience 4-8 years of full-stack development experience in SaaS CRM or enterprise platform engineering Strong proficiency in React js with TypeScript UI component architecture and modern CSS frameworks TailwindCSS Chakra UI Proven backend development using Node js or Python with robust knowledge of PostgreSQL MongoDB and Redis Demonstrated experience integrating or extending CRM systems Salesforce LeadSquared SAP Zoho etc Solid understanding of workflow configuration API orchestration and debugging integration points Knowledge of AI ML interfaces prompt engineering vector DBs or lightweight model applications Familiarity with event-driven architectures task queues and microservices Experience working closely with product managers data scientists and operations teams to deliver internal business tools Tech Stack You ll Work With Frontend React js TypeScript TailwindCSS Recharts D3 Backend Node js FastAPI PostgreSQL MongoDB Redis Workflows Messaging Kafka RabbitMQ n8n Temporal Airflow AI Tools OpenAI APIs Claude LangChain Pinecone FAISS DevOps Docker Kubernetes optional GitHub Actions Security OAuth2 JWT RBAC Preferred Qualifications Prior hands-on experience in CRM development including schema design custom modules and metadata automation Exposure to process-heavy enterprise platforms like SAP Oracle or ServiceNow Experience in building internal admin tools account management platforms or advisor enablement systems Knowledge of best practices in user journey orchestration modular platform design and intelligent UX patterns Razorpay believes in and follows an equal employment opportunity policy that doesn t discriminate on gender religion sexual orientation colour nationality age etc We welcome interests and applications from all groups and communities across the globe Follow us on