Sales Head – Insurance Retail Business

2 days ago

Mumbai, Maharashtra, India FatakPay Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

FatakPay has launched FatakSecure, its insurance vertical for India's underserved population. The company is currently in the process of securing IRDAI approval for a composite Corporate Agent License, which will enable it to offer a wide range of insurance products across health, accident, life, and consumables.

FatakPay Insurance Solutions Pvt Ltd, operating under the brand FatakSecure, is a subsidiary of FatakPay Digital. With a focus on simplifying insurance for both individuals and enterprises, FatakSecure aims to deliver simpler, transparent and inclusive protection products

Role Description

We are looking for a high-performing
Retail Business Sales Head
at AVP/VP level to lead and scale our direct-to-customer (D2C) insurance sales channel. The ideal candidate will bring deep experience from leading Insurtech platforms with strong exposure to digital insurance selling, cross sell insurance products to existing customers, field insurance sales, tele calling model and customer acquisition strategies. This is a leadership role responsible for driving insurance sales across standalone D2C using all retail channels. This is a full-time on-site role located in Mumbai.

Experience in retail insurance sales, preferably from Insurtech companies or D2C digital insurance platforms is preferred

Key Responsibilities

  • Own and drive the P&L for the retail insurance business
  • Build, lead and manage a high-performing digital, tele calling and front line sales team focused on customer acquisition, conversions, and persistency
  • Leverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insurance
  • Conceptualize and run
    marketing campaigns
    (email/SMS/push/ads) to drive customer engagement and insurance purchase intent
  • Collaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platforms
  • Partner with insurers to develop insurance offerings and improve commercial viability
  • Monitor and improve key metrics like attachment rates, conversion, persistency and CAC
  • Work in collaboration with other Business Heads – Retail loan, Corporate loan, Personal Loan to pitch insurance to the customers
  • Impart knowledge and develop understanding of team on insurance sale
  • Track market trends, competitor offerings, and feedbacks to align the sales strategy
  • Achieve assigned sales targets and contribute to the overall growth of the Insurance business portfolio
  • Ensure regulatory compliance and alignment with industry best practices in digital insurance sales

Experience

  • 7 years plus experience in retail insurance sales, preferably from Insurtech companies, D2C digital platforms, brokers
  • Experience in selling general insurance and health business preferred
  • Experience is bit sized sachet insurance products
  • Familiarity with API-led insurance distribution, POSP models, or affiliate-led online sales
  • Exposure to early-stage growth companies or fintechs

Skills:

  • Proven track record in digital D2C insurance sales
  • Strong analytical mindset, familiarity with CRM, funnel management, and campaign ROI measurement
  • Leadership and team-building experience in a fast-paced digital sales environment
  • Ability to build insurance channels from scratch

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