Help Desk Specialist
2 days ago
Role Description
This is a full-time on-site role for a Help Desk Specialist located in Gurgaon. The Help Desk Specialist will be responsible for providing technical support, helping with troubleshooting issues, and supporting desktop computers. Additionally, the role involves assisting customers with their technical problems, ensuring timely resolution, and maintaining a high level of customer satisfaction.
Qualifications
- Experience in Technical Support and Help Desk Support
- Proficiency in Troubleshooting and supporting Desktop Computers
- Strong Customer Support skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Prior experience in IT or a related field is a plus
- Bachelor's degree in Computer Science, Information Technology, or related field is preferred
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