Help Desk Specialist

3 days ago


Gurgaon, Haryana, India Verve Forge Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time on-site role for a Help Desk Specialist located in Gurgaon. The Help Desk Specialist will be responsible for providing technical support, helping with troubleshooting issues, and supporting desktop computers. Additionally, the role involves assisting customers with their technical problems, ensuring timely resolution, and maintaining a high level of customer satisfaction.

Qualifications

  • Experience in Technical Support and Help Desk Support
  • Proficiency in Troubleshooting and supporting Desktop Computers
  • Strong Customer Support skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Prior experience in IT or a related field is a plus
  • Bachelor's degree in Computer Science, Information Technology, or related field is preferred


  • Gurgaon, Haryana, India beBeeSupport Full time US$ 60,000 - US$ 1,20,000

    Job Description: We are seeking a highly skilled and experienced Application Tech Support Practitioner to provide exceptional voice-based service desk support and manage service desk operations.">Client interfacing, issue resolution, and ensuring top-tier system performanceManage daily service desk operations for high system performance and...

  • IT Support Specialist

    3 weeks ago


    Gurgaon, Haryana, India Sago Full time

    Sago is seeking an experienced IT Support Specialist to join our global IT Help Desk team. This role is responsible for delivering technical assistance and support for computer systems, hardware, and software. The IT Support Specialist will handle user inquiries, troubleshoot issues, and ensure timely and professional resolution of system and user...


  • Gurgaon, Haryana, India Milliman Full time

    Job DescriptionAbout Milliman MedInsightLeading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industrys most trusted solutions for healthcare intelligence. Our company aims to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services,...


  • Gurgaon, Haryana, India SHL Full time

    Say yes to a better tomorrow SHL People Science People Answers Do you want to unlock the future of Global Service Delivery If you re service desk professional with a passion for innovation and a track record of driving operational excellence we have a unique opportunity for you Join our team at SHL as Global Service Desk Engineer and be part of a...


  • Gurgaon, Haryana, India NSC Global Full time

    Overview The Onsite Engineer provides end-user Onsite Support and will resolve issues that cannot be resolved remotely Onsite support must lead to higher local resolution of incidents and requests and improved productivity improved customer satisfaction All round IT professional with good communication skills Maintains and build relationships with...


  • Gurgaon, Haryana, India ANSR Summit Consulting Full time

    Role and Responsibilities: Own and resolve all technical escalations within the IT team that are unable to be solved by less experienced team members Conduct in-depth root case analysis for major incidents and outages Identify gaps in processes and procedures as part of the RCA process and implement solutions to close those gaps Collaborate with project...


  • Gurgaon, Haryana, India ANSR Summit Consulting Full time

    Role and Responsibilities: Own and resolve all technical escalations within the IT team that are unable to be solved by less experienced team members Conduct in-depth root case analysis for major incidents and outages Identify gaps in processes and procedures as part of the RCA process and implement solutions to close those gaps Collaborate with project...


  • Gurgaon, Haryana, India Saxon Weber Full time

    We're looking for a Capital Markets Specialist to join our growing team. In this role, you'll be responsible for tracking market movements, leading pricing and deal execution, and managing compliance and documentation processes. You'll also support lead generation efforts, investor communication, and platform engagement to help drive market activity.Capital...

  • Service desk Analyst

    3 weeks ago


    Gurgaon, Haryana, India AHEAD Full time

    Job DescriptionOur Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment,...

  • Service Desk Analyst

    3 weeks ago


    Gurgaon, Haryana, India axa xl Full time

    Service Desk AnalystGurgaon Haryana IndiaResponsible for delivering high-quality service that improves the overall colleague experience Provide support for IT-related incidents and requests ensuring agreed Service Levels are met colleague expectations are managed and key targets are achieved Contribute to the continual improvement of service delivery...