Service Associate

7 days ago

Hyderabad, Telangana, India Katha Coffee Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Company Description

Katha Coffee is on a mission to create a chain of new age Indian Coffee shops with an emphasis on Indian Specialty Coffee, Bakes, and an Innovative Food Program. We are committed to offering our customers a unique coffee experience that highlights the richness of Indian coffee traditions. Our coffee shops are designed to provide not just a place to enjoy great coffee but also a community hub. Join us in Hyderabad as we craft memorable experiences for coffee lovers.

Role Description

This is a full-time on-site role located in Hyderabad for a Service Associate. The Service Associate will be responsible for providing excellent customer service, managing day-to-day operations of the coffee shop, handling customer inquiries, and ensuring customer satisfaction. Additional responsibilities include maintaining a clean and organized workspace, assisting in inventory management, and supporting the team in creating a welcoming atmosphere.

Qualifications

  • Strong Interpersonal Skills and Communication skills
  • Customer Service experience and Analytical Skills
  • Basic understanding of Finance
  • Warm and friendly demeanor
  • Ability to work in a fast-paced environment
  • Previous experience in the coffee or food service industry is a plus
  • High school diploma or equivalent

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