Sales & Customer Service Associate

1 week ago


Hyderabad, Telangana, India Ecomous Full time ₹ 3,00,000 - ₹ 3,50,000 per year

Company Description

We have two D2C consumer brands in the haircare space and pet wellness space.

Role Description

This is a full-time on-site role for a Sales & Customer Service Associate located in Hyderabad. The Sales & Customer Service Associate will be responsible for day-to-day tasks such as communicating (phone call, emails and text
support)
with customers, providing exceptional customer service, handling direct sales by converting abandoned cart customer.

Qualifications

  • Strong Communication and Customer Service skills
  • Experience in Sales & phone call support
  • Skilled in Microsoft Excel
  • Excellent problem-solving and interpersonal skills
  • Sharp eye for patterns and trends (comprehending problems from repeated customer interactions)
  • Previous experience in a similar role is an advantage

Compensation band: 3-3.5 LPA.



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