Systems & Workflow Analyst

Systems & Workflow Analyst

Join us and be part of a mission-driven, independent publisher. You'll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future.

About Sage:

Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely.

Our guaranteed independence means we're free to:

• Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact
• Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning
  • Think long-term – experimenting, taking risks, and investing in new ideas

About our Team:

Sage's Global Production Technology Development team works with multiple internal departments and third parties in the expert support of our digital content, workflows and platforms enabling the timely availability and discoverability of Sage's products globally. Based in the Uk and India, this versatile team seeks to constantly build knowledge, solve problems, and embrace change

Could you be our new Systems & Workflow Analyst? Are you?

• Excited by technology and automation.
• Interested in challenging existing ways of working.
• Able to problem-solve complex queries related to publishing content and metadata.
• Well-organized with the ability to prioritize multiple projects.
• Experienced in collaborative working across departments and locales.
• Experienced in working with XML, databases, XQuery, XSLT and XHTML.
• Familiar with development in an Agile framework.

Your new role:

• Conduct workflow and system analysis to identify pain-points and propose effective solutions.
• Provide detailed content reporting and analysis.
• Work with key business partners, analysts, and developers to produce new workflow requirements.
• Collaborate with global teams on new product workflow deployment to ensure on-time publication.
• Troubleshoot complex bugs and content requests.

Skills, Qualifications & Experience:

• Ability to analyse systems and workflows to develop creative solutions.

• Ability to work multi-functionally with other groups and 3rd party vendors.

• Ability to work effectively within deadlines.

• Ability to organise and direct projects within an Agile framework.

• Understanding of Lean Continuous Improvement methodology.

• Good working knowledge of XML, databases, XQuery, XSLT and XHTML required.

• Good knowledge of XML editing software.

• Strong knowledge of Microsoft Office applications.

A cover letter is important to us, this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position. Therefore, when applying for this role online, please upload your cover letter and CV as one document.

Applications without a cover letter may regrettably not be reviewed.

Diversity, Equity, and Inclusion

At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.