We Are Hiring CRM In Ahmedabad

3 days ago


Ahmedabad, Gujarat, India Mspire Ventures Full time ₹ 4,00,000 - ₹ 6,00,000 per year


Job Description:

We Are Hiring CRM In Ahmedabad.

Job Description: CRM Executive – Textile Industry

Position: CRM (Customer Relationship Management) Executive
Industry: Textile / Garment / Apparel
Location: [Ahmedabad]
Reporting To: Sales/Marketing Manager or CRM Head

 
Key Responsibilities:
  • Manage and update customer information in the CRM system

  • Handle client queries, follow-ups, and service requests promptly

  • Support sales teams by providing accurate client data and insights

  • Coordinate order processing and ensure timely delivery updates

  • Generate CRM reports for sales and marketing departments

  • Monitor client satisfaction and escalate issues as needed

  • Ensure regular communication with clients regarding product updates and order status

  • Help implement CRM strategies to enhance customer retention

  • Analyze customer feedback and trends to support business growth

  • Maintain a strong relationship with key clients in the textile industry

Qualifications:
  • Bachelor's degree in Business, Marketing, or a related field

  • 1–3 years of CRM or customer service experience (preferably in textiles)

  • Strong communication and organizational skills

  • Experience with CRM software (e.g., Salesforce, Zoho, HubSpot)

  • Proficient in MS Office (Excel, Word, Outlook)

  • Attention to detail and ability to multitask




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