We Are Hiring CRE In Ahmedabad

9 hours ago

Ahmedabad, Gujarat, India Mspire Ventures Full time ₹ 2,00,000 - ₹ 4,00,000 per year


Job Description:

We Are Hiring CRE In Ahmedabad.

Job Title: Customer Relationship Executive (CRE)
 
Key Responsibilities:

  • Handle inbound and outbound customer calls and emails.

  • Build strong relationships with new and existing clients.

  • Resolve customer queries and complaints efficiently and professionally.

  • Maintain accurate records of customer interactions and transactions.

  • Collaborate with internal departments to ensure customer satisfaction.

  • Follow up with clients for feedback and upselling opportunities.

  • Maintain knowledge of products, services, and promotions.

  • Provide timely updates to customers about order status or service progress.

  • Meet or exceed customer service and satisfaction goals.

  • Ensure all communication is professional, clear, and helpful.

Key Requirements:

  • Bachelor's degree or equivalent preferred.

  • Proven experience in a customer service or relationship management role.

  • Excellent verbal and written communication skills.

  • Ability to handle multiple tasks and prioritize effectively.

  • Proficiency in CRM software and Microsoft Office.

  • Strong interpersonal skills and a customer-centric attitude.


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