We Are Hiring Telebanker In Ahmedabad

7 days ago

Ahmedabad, Gujarat, India Mspire Ventures Full time ₹ 4,00,000 - ₹ 6,00,000 per year


Job Description:

We Are Hiring Telebanker In Ahmedabad.

Job Title: Telebanker

Location: Ahmedabad
Job Type: [Full-Time / Part-Time / Contract]
Department: Retail Banking / Call Center
Experience Required: [e.g., 1–3 years preferred]
Salary: [Insert Range or "As per industry standards"]

 
Key Responsibilities:

  • Answer inbound customer calls and assist with banking inquiries and transactions.

  • Make outbound calls to promote banking products and services.

  • Provide accurate information about account balances, loan details, interest rates, and branch locations.

  • Handle customer complaints and escalate complex issues when necessary.

  • Educate customers on digital banking tools such as mobile apps and online banking.

  • Maintain customer records and log all interactions in the CRM system.

  • Achieve monthly call handling and sales targets as defined by the department.

  • Follow compliance regulations, bank policies, and data privacy standards.

  • Support customers in account opening, card requests, and other basic banking services.

  • Participate in training sessions to stay updated on new products and procedures.

Requirements:

  • High school diploma or bachelor's degree in any field.

  • Prior experience in a customer service or banking call center role preferred.

  • Strong communication and interpersonal skills.

  • Ability to multitask and handle pressure in a fast-paced environment.

  • Basic computer literacy and knowledge of banking systems is an advantage.

  • Fluency in [Insert Required Language(s)].


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