Area Head
2 hours ago
Job Title :
Area Head - Operations & Sales
Experience: 8+ years in healthcare
Location: Delhi / NCR
Department: Sales and Marketing And Operations
Requirements: Should have healthcare experience (homecare/medical services preferred)
About the Role:
We are looking for a dynamic Area Head to drive growth for healthcare services. The role involves coordinating clinical and operational teams, managing staff deployment, patient services, billing, and driving customer satisfaction.
RESPONSIBILITIES:
- Responsible for overall business & Revenue of unit.
- Oversee end-to-end service delivery for patients at the Spoke.
- Engage with clinicians and specialty teams to generate leads and ensure seamless care.
- Ensure efficient allocation, scheduling, and tracking of field staff (GDA, Nurses, Physiotherapists).
- Support HODs and Service Delivery Head in staff selection, training and duty management.
- Monitor billing, collection and reconciliation of payments.
- Proactively update patients and clinicians on treatment progress & outcomes to ensure satisfaction.
- Assist Service Delivery Head with process improvement, training needs and attrition control.
- Collaborate with Business Managers to drive revenue and cost optimization initiatives.
- Identify areas of improvement at all customer touchpoints.
Qualifications
Bachelor / Masters
Interested candidates may send their CV
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