Area Head

9 hours ago

Gurgaon, Haryana, India MAX@Home Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Title :
Area Head - Operations & Sales

Experience: 8+ years in healthcare

Location: Delhi / NCR

Department: Sales and Marketing And Operations

Requirements: Should have healthcare experience (homecare/medical services preferred)

About the Role:

We are looking for a dynamic Area Head to drive growth for healthcare services. The role involves coordinating clinical and operational teams, managing staff deployment, patient services, billing, and driving customer satisfaction.

RESPONSIBILITIES:

  • Responsible for overall business & Revenue of unit.
  • Oversee end-to-end service delivery for patients at the Spoke.
  • Engage with clinicians and specialty teams to generate leads and ensure seamless care.
  • Ensure efficient allocation, scheduling, and tracking of field staff (GDA, Nurses, Physiotherapists).
  • Support HODs and Service Delivery Head in staff selection, training and duty management.
  • Monitor billing, collection and reconciliation of payments.
  • Proactively update patients and clinicians on treatment progress & outcomes to ensure satisfaction.
  • Assist Service Delivery Head with process improvement, training needs and attrition control.
  • Collaborate with Business Managers to drive revenue and cost optimization initiatives.
  • Identify areas of improvement at all customer touchpoints.

Qualifications

Bachelor / Masters

Interested candidates may send their CV

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