Wellness + Resiliency Director

1 week ago

Gurgaon, Haryana, India Taskus Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • Develops and drives the global wellness and resiliency strategy aligned with organizational goals and evolving business needs.
  • Leads the design, implementation, and continuous improvement of enterprise-wide wellness programs, crisis intervention protocols, and resiliency initiatives.
  • Ensures alignment of local and regional wellness activities with global standards and best practices.
  • Oversees and provides direction to regional and senior wellness managers, life coaches, and external clinical partners across all assigned locations.
  • Establishes performance metrics and ensures accountability for wellness delivery teams globally.
  • Leads recruitment, onboarding, and development of leadership within the wellness team, ensuring continuity and capability scaling.
  • Collaborates closely with the Director of Research and Data Analytics for Resiliency to define KPIs, analyze wellness impact data, and inform strategic adjustments.
  • Utilizes insights and trends to present actionable recommendations to executive leadership and clients.
  • Ensures data compliance, confidentiality, and ethical standards in all mental health reporting and program evaluations.
  • Serves as the primary wellness representative to senior leadership, client stakeholders, and cross-functional teams.
  • Presents wellness strategies, outcomes, and proposals to internal and external audiences, ensuring alignment with client expectations and company values.
  • Builds collaborative partnerships across departments (e.g., HR, Operations, LX, Recruitment, Legal, Risk) to embed wellness into core business functions.
  • Sets organizational standards for emergency and crisis response protocols; guides managers and coaches in navigating high-risk cases.
  • Ensured timely escalation and professional referrals for critical incidents impacting teammate mental health
  • Champions innovation by integrating emerging mental health trends, digital wellness tools, and evidence-based practices into program design.
  • Represents the company in industry forums, conferences, and professional networks to position the organization as a leader in workplace wellness.
  • Develops self by proactively seeking programs and learning opportunities within and outside the company and finds ways to teach and transfer same skill to the team
  • Provides individual and group coaching sessions using prescribed approach, and following the and

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