Director - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities:

• The objective of the Director – Compliance Testing is to identify, assess, mitigate, and report on Compliance / Regulatory Risk within the multiple processes for American Express Banking Corp. (AEBC) to ensure adherence to regulatory standards, internal policy and enhance the Bank's resilience through managing a clear methodology of inherent and residual risk.

• To lead a diverse team of high-performing professionals focused on Compliance testing. This will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director will:

• Providing 2nd line credible challenge to protect American Express Banking Corp. (AEBC) while overseeing business colleagues as they work toward their objectives.

• Reviewing and providing effective challenge of Compliance Issues, Risk Events, and customer remediation for timely closure of gaps where required.

• Provide additional identification of risks throughout business processes and systems (along with business process owners)

• Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making

• Proactively identify areas of high-risk for intervention, including conducting independent quality assurance and vertical process testing

• Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to Business Units on current risk levels, emerging trends and root causes

• Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)

• Champion risk management practices within the business

• Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring

• Develop risk profiles and maintain an updated risk register(s)

• Be a key leader for sharing insights, better practices, themes, etc. across the enterprise

Skills and Experience

• Seasoned people leader with experience in building and transforming teams and leading and developing individuals across multiple locations

• 12 to 15 years' experience leading a compliance program and/or complex multi-market projects addressing compliance and control requirements including Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy and Payments Regulations

• Knowledge and experience of conducting design and operational Audit and associated control and compliance framework

• Proven ability to set the agenda on complex, evolving legal and regulatory requirements

• Self-motivated, energetic team player with proven ability to drive results in changing and ambiguous situations in a complex matrixed organization

• Strong relationship and collaboration skills with the ability to build relationships and influence a broad group of stakeholders, at all levels.

• Outstanding communication skills with the ability to communicate complex topics in a clear and effective manner to senior leaders across the organization

• Bachelor's degree and or CIA, compliance/legal qualification advantageous

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 

• Bonus incentives 

• Support for financial-well-being and retirement 

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

• Generous paid parental leave policies (depending on your location) 

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

• Free and confidential counseling support through our Healthy Minds program 

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.