Customer Care Executive

2 weeks ago

Pitampura, Delhi, India 78f6cd75-1119-4b01-836c-887f81449a2c Full time ₹ 10,000 - ₹ 25,000 per year

Job Description –

Company Description

India IPO is a leading Business & Fintech consultancy company, serving across PAN India. Our specialization is in assisting Companies in preparing and executing their IPOs. India IPO is an emerging company and soon to become a unicorn. For more details, visit our website or search #indiaipo on Google.

Role Overview:

  • We are looking for a motivated and customer-focused Customer Care Executive with strong tele-sales experience. The candidate will be responsible for making outbound calls, handling customer inquiries, converting leads, and ensuring excellent customer satisfaction. Experience in financial services, insurance, real estate, or similar industries (optional).
  • Ability to work in a fast-paced environment.

· Strong problem-solving and negotiation skills

Key Responsibilities:

  • Make outbound calls to prospective customers and explain products/services.
  • Handle inbound customer queries and provide accurate information.
  • Convert leads into sales through effective communication and persuasion skills.
  • Maintain follow-ups with potential clients to close sales opportunities.
  • Update and manage customer data in CRM on a daily basis.
  • Achieve weekly and monthly sales targets.
  • Handle customer concerns professionally and provide quick resolutions.
  • Maintain call logs, sales reports, and feedback records.
  • Build and maintain strong customer relationships to ensure repeat business.
  • Coordinate with internal teams for smooth sales and customer support.

Skills & Qualifications:

  • Graduate pass with relevant tele-sales experience.
  • 1–3 years of experience in customer care / tele-sales / outbound calling.
  • Excellent communication and convincing skills.
  • Ability to handle pressure and meet targets.
  • Strong understanding of sales techniques and customer handling.
  • Basic computer knowledge and experience with CRM tools.
  • Positive attitude, patience, and customer-centric mind-set.

Other Information:

· Position: Customer Care Executive – Tele-Sales

· Experience: 1–3 Years

· Location: (Pitampura, Delhi, Delhi)

· Salary: (10,000 to 25,000 per month)

Department: CRM

Job Type: Full-time

Pay: ₹9, ₹23,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Paid time off

Work Location: In person

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