Senior customer success

5 days ago


Borivli, Maharashtra, India TEBillion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

We provide technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps offers business automation and Customer Relationship Management (CRM) software to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures reliable and clean data to drive powerful insights for intelligent decision making. Reach out to us if you are looking to automate business processes, improve efficiency, and reduce costs.

Role Description

This is a full-time on-site role for a Senior Customer Success professional located in Goregaon East. The Senior Customer Success professional will be responsible for managing customer relationships, ensuring customer satisfaction, and providing exceptional customer support. Day-to-day tasks will include handling customer queries, analyzing customer data, developing strategies to improve customer service, and effectively communicating with clients to understand their needs and provide solutions.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Customer Support and Communication skills
  • Analytical Skills
  • Strong problem-solving and organizational skills
  • Ability to manage multiple tasks and priorities
  • Bachelor's degree in Business, Marketing, or related field
  • Experience in the technology or software industry is a plus


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