Technical Support Executive
7 days ago
Open Position: Technical Support ExecutiveLocation: Malad (West), MumbaiExperience: 1 to 5 YearsQualification: Any Graduate Job Description: -Research and identify solutions to user's concerns/issues regarding software applications.Diagnose and troubleshoot product -related issues, including account set -up.Ask customers targeted questions to understand the root of the problem quickly.Track Application issues through the resolution, within agreed time limits.Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue.Proper and timely escalating unresolved issues to appropriate internal teams.Provide prompt and accurate resolution feedback to customers' concerns.Pro -actively raising the concerns/gaps identified.Refer to internal databases or external resources to provide accurate technical solutions.Ensure all issues are properly logged.Keep all required stakeholders updated on the status of priority issues raised.Prioritize and manage several open issues at one time.Follow up with clients to ensure their applications are fully functional after troubleshooting.Identify the area where training is required for customers/teams internally.Prepare accurate and timely reports.Document technical knowledge in the form of notes and manuals.Build and maintain cordial relationships with clients. Requirements RequirementsGood CommunicationEmail EtiquetteTechnical SkillsRemote Desktop ToolsTicketing ToolsSQL Database QueriesAdvanced Excel
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Technical Support Professional
6 days ago
Mumbai, India Aditi Tracking Support Full timeJob Description Key Responsibilities: - Provide technical assistance and support to customers via phone, email, chat, or in person. - Troubleshoot and resolve technical issues, ensuring timely and accurate solutions. - Collaborate with internal teams and technical departments to address complex issues requiring cross-functional expertise. - Log and track...
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Project Technical Support Executive
7 days ago
Mumbai, Maharashtra, , India 2coms Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Title: Technical Support Specialist - Security Solutions Summary: We are seeking a highly skilled Technical Support Specialist to join our team, providing expert technical support and implementation for access control, CCTV, and security solutions. The successful candidate will be responsible for troubleshooting and resolving complex technical issues,...
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VMware Senior Technical Support Engineer
4 days ago
Remote - India Spinnaker Support Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSpinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...
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Technical Support Executive
4 days ago
Mumbai, Maharashtra, India Testpress Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe're hiring: Technical Support Executiveat TestpressLocation: MumbaiAt Testpress, we're redefining how students learn with our Learning Management & Online Assessment platform. We're looking for aTechnical Support Executiveto manage client relationships, resolve issues, and ensure customer satisfaction.Requirements:Need at least 2 plus years of Experience...
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Technical Support Executive
2 weeks ago
Mumbai, Maharashtra, India Beenet Communication Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title:Technical Support ExecutiveCompany:Beenet CommunicationAbout Us:Beenet Communication is a leading provider of telecom solutions, specializing in A2P messaging services. With over a decade of industry experience, we empower businesses to connect efficiently with their audiences through strategic SMS marketing solutions.Role Overview:We are seeking a...
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Technical Support Executive-
3 days ago
india SVKM Central Office Full timeLocation : Shirpur Hospital (On site)Experience : Minimum 2-3 years Working experience in Hospitals is mandatory. Job Description – IT Technical Support Executive Work Location: Shirpur Hospital Campus (on-site support)Job RequirementTo provide first level technical support and ensure smooth functioning of hospital IT infrastructure, cables,...
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Technical Sales Support
2 weeks ago
Mumbai, Maharashtra, India Vitasta Consulting Full time1 Bid management Timely response to RFPs both commercial and technical 2 Co-ordinate with internal stakeholders such as Sales Support SRN Operations etc to ensure seamless communication towards project execution 3 Meet co-ordinate with supporting sales with technical sign-offs presentations other related activities 4 Brand representation Industry partner...
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Technical Support Engineer
3 weeks ago
Mumbai, India Lxme Full timeJob Description About Us: At LXME, we're building India's first full-stack financial platform for women designed to help them save, invest, and manage money confidently. We're on a mission to create real impact, and we're looking for passionate builders to join our tribe. Job Description: The Technical Support Specialist is responsible for providing...
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Junior Technical Support Executive
1 week ago
Goregaon, Mumbai, Maharashtra, India Sensys Technology Ltd Full time ₹ 1,92,000 - ₹ 2,40,000 per yearJob Description – Technical Support ExecutivePosition: Technical Support ExecutiveExperience: 0-1yrsLocation: GoregaonEmployment Type: Full-timeResponsibilitiesTroubleshoot and resolve software/system issues via phone, email, or chat.Provide accurate technical solutions and escalate unresolved issues when needed.Log, track, and prioritize support requests...
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Technical Support Executive-
2 weeks ago
India SHRI VILE PARLE KELAVANI MANDAL Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description – IT Technical Support ExecutiveWork Location: Shirpur Hospital Campus (on-site support)Job RequirementTo provide first level technical support and ensure smooth functioning of hospital IT infrastructure, cables, including desktops, networking, telephones, hospital management software (HMIS), PACS, printers, biometric systems, CCTV and...