RCM Operating Manager

2 weeks ago


Tanjore, Tamil Nadu, India Aram health works Full time ₹ 3,00,000 - ₹ 6,00,000 per year

We are seeking an experienced Revenue Cycle Management (RCM) Operating Manager to oversee daily operations, optimize processes, and lead a team of professionals responsible for the end-to-end revenue cycle. This role is essential for ensuring efficient, accurate, and compliant billing practices, maximizing revenue capture, and enhancing financial performance. The ideal candidate has a strong background in healthcare RCM, excellent analytical skills, and leadership experience in a fast-paced environment.

Key Responsibilities

  • Oversee RCM Operations: Manage all aspects of the revenue cycle, including patient registration, insurance verification, claims submission, payment posting, accounts receivable, Credentialing and collections.
  • Process Improvement: Identify inefficiencies in the RCM process and develop and implement strategic initiatives to streamline workflows and improve key performance indicators (KPIs).
  • Compliance and Regulatory Adherence: Ensure compliance with healthcare regulations and payer policies. Keep updated with industry trends, Medicare/Medicaid regulations, and other payer guidelines.
  • Team Leadership: Lead, train, and mentor a team of billing, coding, and collections specialists. Foster a culture of accountability, collaboration, and continuous learning.
  • Data Analysis and Reporting: Use data to monitor RCM performance, identify trends, and create reports on productivity, collection rates, and other metrics. Present insights and recommendations to senior management.
  • Stakeholder Collaboration: Collaborate with clinical, finance, and IT departments to align revenue cycle processes with overall business objectives and improve patient experience.
  • Vendor Management: Manage relationships with third-party vendors and ensure that their services meet organizational standards and goals.
  • Problem Resolution: Resolve complex billing issues, manage escalated cases, and work with payers to ensure timely payment.

Required Qualifications

  • Education: Bachelor's degree in Healthcare Administration, Business, Finance, or related field (Master's degree preferred).
  • Experience: Minimum of 5 years in healthcare revenue cycle management, with at least 2 years in a supervisory or managerial role.
  • Technical Skills: Proficiency with RCM software (e.g., Epic, Cerner, ECW or similar), Microsoft Office, and data analysis tools.
  • Knowledge: In-depth knowledge of medical billing codes, claims processing, payer requirements, and healthcare regulations.
  • Leadership Skills: Demonstrated ability to lead and motivate teams, drive performance, and manage through change.
  • Analytical Skills: Strong problem-solving abilities, with experience in data-driven decision-making.
  • Communication: Excellent verbal and written communication skills, with the ability to present complex information to various stakeholders.

Preferred Qualifications

  • Industry Knowledge: Familiarity with healthcare policies, including HIPAA, and an understanding of healthcare reform trends and impacts on revenue cycle management.

Job Type: Full-time

Pay: ₹40, ₹55,000.00 per month

Ability to commute/relocate:

  • Thanjavur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Operations management: 2 years (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person


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