
Receptionist Administrator
1 day ago
Roles and Responsibilities
- Manage front desk operations, ensuring a smooth check-in/check-out process for guests.
- Handle guest queries and concerns in a professional manner, providing excellent customer service.
- Maintain accurate records of hotel transactions, including room assignments and guest information.
- Coordinate with other departments (e.g., housekeeping) to ensure seamless delivery of services.
- Provide administrative support to the team as needed.
Desired Candidate Profile
- 1-5 years of experience in hospitality industry or related field.
- Strong communication skills with ability to handle diverse client base.
- Proficiency in GRE, Front Office Management, Guest Relationship Management, Facility Management software systems.
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