Customer Experience Manager

About PayoneerFounded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and...

Key Responsibilities :Create and implement a clear vision and roadmap for delivering world-class customer experience.Own the customer journey end-to-end, mapping touchpoints and analyzing feedback across channels (chat, tele-calling, etc.).Define, track, and cascade CX metrics including CSAT, NPS, and retention across the organization.Proactively identify...

Job SummaryWe are seeking a results-driven Customer Experience (CX) Program Specialist to lead the design, execution, and optimization of customer experience initiatives across the organization. This role will play a pivotal part in enhancing dealership-level CX practices, managing nationwide Mystery Shopping programs, and driving cross-functional...

DRAWN is looking for a sharp, organised, and people-lovingCustomer Experience & Operations Executiveto join our growing team. This is a cross-functional role that touches every part of the customer journey—from first message to final delivery—and supports our design, marketing, and warehouse teams to keep things running smoothly behind the scenes.If...

About Sova HealthSova Health is India's first microbiome company, building science-driven, tech-enabled solutions for personalized nutrition and preventive health. We are committed to transforming the way people understand and improve their health through data, diagnostics, and actionable insights.Role OverviewAs aCustomer Experience & Strategy Associate,...

Job Title: Customer Experience Manager (CXM) – Automotive IndustryLocation: GurgaonDepartment: Customer Experience SalesReports To: Head of Customer Experience / General ManagerEmployment Type: Full-timeJob Summary:As a Customer Experience Manager (CXM) in the automotive industry, you will be responsible for designing, managing, and enhancing the...

About AGRIMAGRIM is a fast-growing B2B agri-inputs marketplace, redefining how agri-retailers and farmers access quality products. We are scaling rapidly and looking for aCustomer Experience Leadto own and drive our CX charter end-to-end.Role OverviewWe are seeking a highly customer-obsessed professional to lead AGRIM'sCustomer Experience agenda. This is...

About AGRIMAGRIM is a Series B-funded AgriTech startup building India's largest on-demand B2B marketplace for agri-inputs. Covering the pre-harvest value chain — seeds, pesticides, fertilizers, agro-tools, and animal feed — agri-inputs represent the third-largest retail supply chain in India, valued at $50B+.Our mission is to simplify this fragmented and...

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

We're hiring an Event & Studio Operations Manager to take charge of both studio preparations and on-ground execution at our live gifting stations. This is a hands-on role requiring organization, energy, and a helping nature.In the Studio (Pre-Event):Organize raw materials, bases, labels & packaging.Maintain packing lists, inventory, and accuracy.Coordinate...