Customer Experience Manager

About PayoneerFounded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and...

Key Responsibilities :Create and implement a clear vision and roadmap for delivering world-class customer experience.Own the customer journey end-to-end, mapping touchpoints and analyzing feedback across channels (chat, tele-calling, etc.).Define, track, and cascade CX metrics including CSAT, NPS, and retention across the organization.Proactively identify...

Job Description- Opportunity to work with a global brand- Opportunity to work in a high visibility leadership roleJob Description- Develop and implement the OE service strategy aligned with overall business objectives and requirements.- Collaborate with R&D, regional heads, and field teams to support new product testing and gather performance feedback on new...

Job SummaryWe are seeking a results-driven Customer Experience (CX) Program Specialist to lead the design, execution, and optimization of customer experience initiatives across the organization. This role will play a pivotal part in enhancing dealership-level CX practices, managing nationwide Mystery Shopping programs, and driving cross-functional...

About Sova HealthSova Health is India's first microbiome company, building science-driven, tech-enabled solutions for personalized nutrition and preventive health. We are committed to transforming the way people understand and improve their health through data, diagnostics, and actionable insights.Role OverviewAs aCustomer Experience & Strategy Associate,...

Job Title: Customer Experience Manager (CXM) – Automotive IndustryLocation: GurgaonDepartment: Customer Experience SalesReports To: Head of Customer Experience / General ManagerEmployment Type: Full-timeJob Summary:As a Customer Experience Manager (CXM) in the automotive industry, you will be responsible for designing, managing, and enhancing the...

About Payoneer:Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the worlds underserved businesses to a rising global economy.Were a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and...

About Payoneer:Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers and partners in over 190 markets.By taking the...

About AGRIMAGRIM is a fast-growing B2B agri-inputs marketplace, redefining how agri-retailers and farmers access quality products. We are scaling rapidly and looking for aCustomer Experience Leadto own and drive our CX charter end-to-end.Role OverviewWe are seeking a highly customer-obsessed professional to lead AGRIM'sCustomer Experience agenda. This is...

About Agoda Agoda is an online travel booking platform for accommodations flights and more We build and deploy cutting-edge technology that connects travelers with a global network of 4 7M hotels and holiday properties worldwide plus flights activities and more Based in Asia and part of Booking Holdings our 7 100 employees representing 95 ...