Branch Operations and Service Manager
20 hours ago
- Business Development & Execution
- Formulate Sales Execution on ground for driving health business in alignment with overall business strategy for the vertical considering the prevailing market conditions to ensure achievement of defined targets/revenue/ profit
- Maintains and analyzes sales reports and accordingly directs sales teams to increase health business
- Screen market landscape and identify prospective institutes/ big agents who can liaison with us to increase health sales
- Develop and implement action plans for increasing the intermediaries' wallet share with BAGIC while maintaining profitability of business
- Intermediary Management
- Analyze performance of agents and guide them to maximize their revenue by using upselling/cross-selling strategies.
- Manage relationships with the bank branches that have been assigned to the Health Sales team across the zone, to drive health business.
- Ensure IMD and customer grievances have been addressed, if any.
- Engage with the agents on a monthly basis to ensure they are adequately motivated to keep generating business for BGI.
- Run campaigns/ trainings/ league programs for intermediaries in the zone to develop their knowledge of products enhance their sales capabilities
- Operational review
- Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for BGI
- Team Development
- Participate in recruitment process to identify the right talent for various positions within the team.
- Establish individual performance expectations and regularly review individual performance of IMDs.
- Guides the IMDs with ideas on different approaches while doing agent recruitment to maximizing sales revenue.
- Create development opportunities for IMDs to enhance functional knowledge and sales capabilities.
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