MICE Operations

2 weeks ago

Bengaluru, Karnataka, India Benchmark Incentive And Leisure Travels Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities

Here are the tasks typically expected from a MICE Operations Executive:

  • Assist in
    pre‑event planning
    : gathering client requirements, preparing proposals, itineraries, cost estimates.
  • Coordinate logistics: venue selection, hotel accommodation, transport, on‑ground vendors & suppliers.
  • Prepare travel arrangements (air/ground), group transfers, guides / escorts (if required).
  • Create and maintain manifests, schedules, checklists to ensure all components are covered.
  • Liaise continuously with clients to clarify needs, handle changes, provide updates.
  • Negotiate with vendors / suppliers to get competitive rates (within guidelines).
  • Support budgeting: track expenses vs estimates, raise purchase orders, ensure vendor invoices are accurate.
  • Assist onsite during events: ensuring smooth execution, supervising vendors, troubleshooting issues.
  • After event: collect feedback, do post‑event reporting, reconcile costs, document learnings.
  • Maintain vendor / supplier database; build relationships; research new venues, service providers.
  • Keep up with MICE / event / travel trends & regulatory requirements.

Competencies & Attributes

  • Strong organizational skills; ability to manage multiple tasks simultaneously.
  • Attention to detail to avoid last‑minute issues.
  • Effective communicator, both with clients and internal teams.
  • Problem‑solving mindset: ability to act promptly when things don't go as per plan.
  • Customer service orientation: aim for client satisfaction.
  • Team player; collaborative.
  • Flexibility: able to adapt to changing demands, possibly travel or onsite assignments.

Performance Metrics (KPIs)

Some ways to measure success in this role:

  • On‑time delivery of event logistics.
  • Accuracy of cost estimates vs actuals.
  • Client satisfaction ratings.
  • Number of events handled / projects delivered.
  • Efficiency in vendor negotiations and cost savings.
  • Minimal last‑minute issues or operational disruptions.
  • Feedback and improvements from post‑event reviews.

To Apply:

Please share your resume along with a portfolio or sample decks showcasing your previous work

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