Assistant Program Manager- Operations

3 days ago

Gurgaon, Haryana, India Zippee Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • Zippee is looking for ambitious and analytical Assistant Program Managers to join our Program team in Gurugram.
  • In this role, you will sit at the intersection of dark store operations, last-mile delivery, and central P&L ownership. You will manage key workflows, launch projects across India, and work cross-functionally to improve efficiency, reduce cost-per-order, and ensure SLA adherence at scale.
  • This is an incredible yet challenging launchpad role designed for future business leaders. You will start by managing programs and projects in Central Ops and grow into leading BUs at Zippee. Expect to don multiple hats: from problem-solver to on-ground operator to cross-functional collaborator, as you help drive execution and scale.
  • You must be comfortable staying flexible and thriving in a high-pressure, unstructured startup environment. At Zippee, no work is too small when it contributes to building the future of quick commerce.

Responsibilities:

  • Program & Project Launches: Manage and launch key operational projects across India, from new dark stores to last-mile delivery pilots and central process rollouts.
  • Process Excellence: Own central workflows and SOPs for dark store and last-mile operations; identify bottlenecks and implement scalable fixes.
  • Metrics & Reporting: Track and improve KPIs such as delivery TATs, SLA adherence, store throughput, and cost-per-order. Build MIS dashboards and reports for leadership.
  • Data-Driven Problem Solving: Analyze operational data to uncover inefficiencies, propose improvements, and support decision-making on fleet, manpower, and inventory.
  • Cross-Functional Collaboration: Work with product, tech, finance, and city ops teams to solve operational challenges and drive automation.
  • On-Ground Leadership: Travel across India to support store launches, fleet operations, audits, and expansion projects. Help create a rockstar culture amongst your team to scale to profitability.

Qualifications:

  • Must have a Bachelor's degree in Business, Operations, or Supply Chain from a top college/university; MBA is highly preferred.
  • 2-5 years of experience in Central Operations, program management, or supply chain.
  • Proven experience in operations planning, execution, and problem-solving, with the ability to design and optimize processes.
  • Strong analytical skills with comfort in using data, Excel/Sheets, and BI dashboards for decision-making.
  • Hands-on experience with delivery metrics, SLA adherence, and supply chain costs.
  • Prior exposure to team management, stakeholder management, and independent decision-making.
  • Ability to thrive in a fast-paced, high-pressure startup environment and willingness to travel to execute projects on the ground.
  • High ownership mindset with the drive to take initiatives from concept to execution.

Bonus Points:

  • If you have early-stage Program or Operations experience in quick commerce/ecommerce logistics/ courier companies.

Benefits:

  • Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
  • Steep learning and growth curve.
  • Annual company retreat.

  • Assistant Manager- Operation

    1 day ago

    Gurgaon, Haryana, India IGT Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Assistant Manager- OperationsLocation: Gurgaon Employment Type: PermanentJob Type: Full-timeProfile Summary:IGT Solutions is seeking a dynamic Assistant Manager - Operations to lead and optimize business operations in a Contact Center environment. This role is responsible for providing strategic and tactical direction to the team, ensuring...

  • Associate Program Operations Analyst

    2 days ago

    Gurgaon, Haryana, India Stem, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About StemStem(NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and...

  • Associate Program Operations Analyst

    2 days ago

    Gurgaon, Haryana, India Stem Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About StemStem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and...

  • Program Manager

    3 weeks ago

    Gurgaon, Haryana, India VisionSure Full time

    Want to work on a new and exciting Product Category in India? Role: Program ManagerLocation: New Delhi WHAT WILL YOU DOWe are seeking a dynamic and entrepreneurial Program Manager to join our growing team. This is a unique hybrid role designed for a results-driven professional who excels at operational managementYou will be responsible for :- Overseeing the...

  • Program Manager

    6 days ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for a Program Manager with 4-6 years of relevant experience to oversee and drive initiatives across our car servicing and repair operations. This role is pivotal in ensuring seamless program execution, service quality, and customer satisfaction while coordinating between multiple internal and external stakeholders. You will be responsible for...

  • Program Manager

    2 days ago

    Gurgaon, Haryana, India AuthBridge Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    We are looking for aProgram Managerto lead and manage client servicing programs at AuthBridge. This role requires strong project management, client relationship management, and operational expertise to ensure seamless delivery of services. The Program Manager will act as the bridge between clients, internal teams, and leadership, ensuring client...

  • Associate Program Manager, Legal Billing Operations

    3 days ago

    Gurgaon, Haryana, India Uber Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About The RoleWe are looking for a highly organized and detail-oriented Legal Operations Coordinator to join the Outside Counsel & Vendor Operations team, supporting the broader vendor operations function. In this role, you will work closely with Program Managers to execute and maintain key processes related to vendor onboarding, purchase order creation,...

  • Program Manager

    7 days ago

    Gurgaon, Haryana, India MKS Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    A Day in Your Life at MKS:As a Program Manager at MKS, you will partner with the Engineering & Technical Operations teams to lead complex, high-impact technology initiatives and oversee related projects within a portfolio, ensuring alignment with broader organizational goals. Program Managers collaborate with Portfolio Managers to translate strategic intent...

  • Assistant Operations Manager

    3 days ago

    Gurgaon, Haryana, India TP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring Role:Assistant Manager – Operations Process:International Hospitality Location:GurgaonWhat We're Looking For: Minimum 2+ years of experience as Assistant Manager – Operations (BPO/International Voice process preferred) Strong people management & leadership skills Excellent communication & stakeholder management Ability to analyze,...

  • Assistant Operations Manager

    2 weeks ago

    Gurgaon, Haryana, India TP Full time

    Job Description#Teleperformance is hashtag for Assistant Manager - Operations.Required Skills:1. Candidate should have at least two years of experience as an Assistant Manager -Ops in International BPO and voice Process.2. Graduation is a must.3. Comfortable to work in rotational shift.4. Must have experience in handling more the 40 FTE's