State Business Manager
2 weeks ago
Regional Sales Business Manager
Responsibilities & Key DeliverablesOverall Areas:
Sales 
     Drive overall volume & market Share
     Ensure authentic and correct market information flow to all stakeholders
     Devise actions based on RCA
     Monitor dealer profitability
     Overseeing Manpower Productivity & Adequacy
     Team Handling for respective states
     Provide timely insights to Marketing & Sales Planning
     Service & CX 
     Drive service revenue for state 
     Manage end to end customer centricity, and service satisfaction
     Ensuring customer handling for escalations 
     Overseeing Customer engagement practices
     Process 
     Ensure process adherence and corrective action plan implementation at state level
Functional Skills:
     Ability to drive business (channel sales specifically)
     Ability to understand product technicalities
Behavioral Skills: 
     Handle ambiguous situations
     Unlearn from previous experiences
     Take complete ownership of delivery and teams
     Understand premium customer segment
     Form & manage relationships with peers and channel partners
     Display high resilience
More than 13 years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling
Industry PreferredAuto background (Must) (Auto EV Preferred, and is directly correlated with time to productivity/success)
QualificationsBE / B tech MBA
General Requirements Experience LevelMid Level- 
					
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