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Hub Manager

2 weeks ago

Ludhiana, Punjab, India Shadowfax Technologies Full time US$ 90,000 - US$ 1,20,000 per year

Key Responsibilities:

  • Oversee day-to-day operations at the hub, ensuring smooth inbound and outbound logistics.
  • Manage large-scale manpower, including supervisors, delivery associates, and support staff.
  • Monitor load planning, shipment sorting, dispatch, and last-mile delivery performance.
  • Ensure compliance with company SOPs, safety standards, and legal requirements.
  • Optimize resource utilization to meet productivity and cost targets.
  • Handle escalation management for operational issues and coordinate with regional/central teams.
  • Maintain MIS reports, KPIs, and dashboards for hub performance tracking.
  • Drive continuous improvement in operational efficiency and customer service levels.
  • Manage vendor and partner relationships (transporters, third-party logistics providers).

Skills & Requirements:

  • Strong leadership and team management abilities.
  • Excellent knowledge of hub operations, supply chain processes, and last-mile delivery.
  • Proficiency in using logistics management systems and MS Excel.
  • Ability to work under pressure in a fast-paced environment.
  • Good problem-solving and decision-making skills.

Preferred candidate profile