Business Analysis Analyst

Roles & Responsibilities

• Responsible for managing the company's database and ensure the safety and security of all the data to prevent unauthorized access and information risk. Support is done on logic support and stakeholder. No data development skills required.
• Review and approve or reject user access to channel data environment.
• Provide support on Channel Data Quality issues.
• Communicates project status, process standards and changes, and issues and workarounds, clearly and succinctly to stakeholders.
• Communicates process changes, and issues and workarounds, clearly to internal development team.
• Create technical documentation on implementation of change requests.
• Owns the research and data analysis for complex projects; may lead low complexity projects.
• Represents the needs of the business or function during moderately complex process improvement projects.
• Supporting the design of new or improved processes of moderate complete
• Design, develop and operationalize high performance, scalable, secure, and resilient solutions in our cloud platform and services platform- ThoughtSpot – training will be provided internally
• Collaborate with stakeholders across product and engineering teams to drive high quality services and features
• Adopt customer centric approach to actively participate in solutions backlog and roadmap planning
• Partner with peers to implement the most appropriate technologies, and frameworks leading to efficient solutions
• Troubleshoot and resolve production issues, perform retrospective, and incorporate the learning to continuously improve BI platforms
• Helping with identifying processes and tasks
• Helping with identifying processes and tasks that can be automated with internal tools. Will also be directly responsible for building these tools.
• Deliver successful end-to-end technical architecture to meet client's business objectives and BI/Analytics requirements
• Work collaboratively with team members including project managers, solution architects, and business analysts
• Create a data model for BI/Analytics needs that will help the customer answer business questions for the identified use case
• Design relevant ThoughtSpot artifacts (worksheets, searches and pinboards) that will help drive desired end-user experience
• Establish working relationships with the various Business units
• Utilizes standard project management and quality improvement methodologies in process improvement approaches.
• Drives projects and implements process changes to meet ongoing business objectives.

Job Requirements

• First-level university degree or equivalent experience; may have advanced university degree.
• 2+ years 'experience in operations
• Microsoft excel advanced is mandatory.
• English language is mandatory.

Competencies

• Strong communication skills (i.e., written, verbal, presentation). Mastery in English and local language as well as other languages as required.
• Strong knowledge of process area, experience with process improvement projects and ability to provide suggestions for process improvements.
• Demonstrated problem solving, and analytical skills.

Basic financial and business acumen.

Experience

• 3-4.5 Years

Skills

• Primary Skill: Business-Analysis
• Sub Skill(s): Business-Analysis
• Additional Skill(s): Business Analysis (Software)

About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.