Business Analyst

2 hours ago

Bengaluru, Karnataka, India Tech Aalto Full time
Job Description: Business Analyst

Location:Bangalore

Position Title: Business Analyst

Key Responsibilities:
  • Conduct detailed analysis of airline message feeds (PNR, TKT, INV, SKD, etc.) to identify trends, anomalies, and opportunities for improvement.
  • Troubleshoot issues related to data feeds and work closely with cross-functional teams (Product Management, Project Management, Implementation, Migration, and Development).
  • Gather business requirements from Product Owners, Product Managers, customers, and account managers, and assess the scope of work.
  • Document product specifications, data models, functional and non-functional requirements, and API specifications using UML diagrams.
  • Independently explore the system, uncover unknown facts, and document them for future reference.
  • Perform project management roles for specific product functionality, coordinating efforts across technical teams.
  • Lead root cause analysis for functional issues and provide insights to Engineering and Business teams.
  • Mentor other Business Analysts in the team, sharing functional knowledge of processes and end-user products.
  • Ensure alignment with secure development life cycle and application architecture principles.
  • Maintain a strong focus on customer satisfaction, flexibility, and a sense of ownership towards team objectives.
  • Stay curious and continuously learn about the airline industry to drive innovation.
Requirements:
  • 7-10 years of experience as a Business Analyst.
  • Proven experience in troubleshooting data feeds and delivering product specifications, data modeling, functional/non-functional requirements, and API specifications.
  • Knowledge of application architecture principles and secure development life cycle.
  • Excellent verbal and written communication skills, with a strong customer focus and flexibility.
  • Strong sense of ownership, curiosity, and passion for excellence.
Good to Have:
  • Experience in the airline domain.
  • Knowledge of EDIFACT and Protobuf formats.
  • Experience working in a SAFe model.
  • Basic knowledge of API, XML, and JSON formats.
This role is perfect for a detail-oriented Business Analyst with strong communication skills, the ability to mentor others, and a deep understanding of data analysis and business requirements.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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