Hiring - Monitoring Tools Specialist (TSOM/BHOM) L3 Resource

23 hours ago


Mumbai, Maharashtra, India Kinsfolk Technology Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Overview
Job Description – Monitoring Tools Specialist (TSOM/BHOM) L3 Resource
We are looking for a Monitoring Tools Specialist with strong expertise in BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM). The candidate should have hands-on experience in monitoring solutions, integrations, troubleshooting, and event management, with the ability to collaborate effectively across teams.

Key Responsibilities

  • Configure and manage TSOM/BHOM monitoring solutions
  • Install and configure Patrol Agents using pconfig utilities
  • Develop and maintain event management policies, thresholds, and authorization profiles
  • Troubleshoot monitoring issues and perform root cause analysis
  • Integrate monitoring tools with third-party monitoring and ticketing systems
  • Document processes and configurations in MS Word and Excel
  • Contribute to migration activities such as TSOM to BHOM

Must Have Skills

  • Strong knowledge of TSOM/BHOM architecture
  • Patrol Agent installation and configuration experience
  • Understanding of Patrol and Sentry KMs
  • Event management policies and threshold configuration
  • Integration with third-party monitoring/ticketing tools
  • Firewall access rule creation and monitoring prerequisites
  • Proficiency in MS Excel (filters, pivots) and MS Word
  • Basic email etiquette

Good To Have Skills

  • Python scripting and automation
  • Kubernetes basics
  • Grafana dashboards
  • ITIL knowledge and certifications
  • Intelligent Integration application and connector configuration experience

Great To Have Skills

  • TSOM to BHOM migration experience
  • JSON and API integration knowledge
  • TSCO/BHCO administration, ETL configuration, and reporting

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