L3 Engineer

19 hours ago

Mumbai, Maharashtra, India Jio Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role: L3 Wifi Engineer

Location: Mumbai

Responsibilities:

  • Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues.
  • Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner.
  • System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary.
  • Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies.
  • Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality.
  • Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks.
  • Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference.
  • Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies.

Qualifications for L3 engineer

  • Bachelor's Degree in Computer Science, Information Technology, or related field.
  • Knowledge of network diagnostic, monitoring, and management tools.
  • Strong problem-solving skills and ability to work under pressure.
  • Excellent communication and customer service skills.
  • Advance knowledge in network management and support, specifically with Wi-Fi technologies.
  • Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and an advanced understanding of Wi-Fi standards (IEEE

Certifications

  • Certified Wireless Network Administrator (CWNA) / Cisco Certified Network Associate – Wireless (CCNA Wireless) Or Equivalent

  • L3 Engineer

    1 week ago

    Mumbai, Maharashtra, India Jio Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role: L3 Wifi EngineerLocation: MumbaiResponsibilities:Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues.Client Support: Provide direct...

  • Desktop Engineer – L3

    19 hours ago

    Mumbai, Maharashtra, India Arting Digital Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Desktop Engineer – L3Experience: 4+ yearsLocation: Jogeshwari, MumbaiWorking Mode: On-site (6 days a week)Gender: Male candidates onlyNotice Period: Up to 15 daysEducation: Any GraduateJob Summary:We are looking for an experienced Desktop Engineer (L3) to provide advanced technical support and ensure smooth functioning of desktop systems across...

  • L3 Technical Support Engineer

    8 hours ago

    Mumbai, Maharashtra, India International Infocom Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    L3 Technical Support Field Engineer Industry: IT Hardware Working Days: 6 Days (Sunday Off) Mulund, Mumbai Location CTC Approx.: 8LPA (will depend upon the interview and expertise) Shift Timings: 10:00 AM to 6:30 PMJob Overview:We are looking for an experienced L3 Technical Support Field Engineer with expertise in IT hardware troubleshooting, installation,...

  • Security L3 Engineer

    3 days ago

    Mumbai, Maharashtra, India TECEZE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Opening: Security L3 EngineerLocation:Airoli, MumbaiExperience: 7+ yearsWorking Days:Monday to FridayImmediate Joiners PreferredStrong Palo Alto experience highly preferredAbout the RoleWe are looking for an experiencedSecurity L3 Engineerto join our cybersecurity team on a contract basis. The ideal candidate will be responsible for managing,...

  • SOC L3 Engineer

    6 days ago

    Navi Mumbai, Maharashtra, India Neev Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description – SOC L3 EngineerPosition:SOC L3 EngineerExperience Required:10+ Years (Relevant in SOC & Security Technologies)Work Location:On-site, Navi Mumbai, IndiaDomain:BFSI (Banking, Financial Services, and Insurance)Work Schedule:Rotational Shifts (24/7 support coverage) – 100% On-siteRole OverviewWe are seeking an experiencedSOC L3 Engineerwith...

  • L3 Support Engineer

    6 days ago

    Navi Mumbai, Maharashtra, India Werving Scouts Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We atWerving Scoutsare hiring for aleading clientbased inNavi MumbaiJob Title:L3 IT SMELocation:Navi MumbaiExperience:5–6 YearsRole Overview:Responsible for providing L3 technical support, managing critical incidents, and ensuring system uptime across servers, networks, and applications.Key Responsibilities:Handle escalated L3 incidents and perform root...

  • soc l3

    11 hours ago

    Mumbai, Maharashtra, India CyberNX Technologies Pvt Ltd. Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Security Operations Center (SOC) Analyst – Level 3 (L3)Key Responsibilities:Lead and mentor SOC analysts (Trainees/L1s); monitor team KPIs and ensure shift coverage.Manage high-priority incident response and investigations; perform root cause analysis and post-incident reporting.Support detection engineering; identify gaps and improve logging, alerting,...

  • Network Engineer L3

    7 hours ago

    Navi Mumbai, Maharashtra, India Boffinhive Technologies Banglaore Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are hiring highly skilled L3 Network Resident Engineer to lead complex network troubleshooting, configuration, and optimization. The role involves handling escalated network issues, implementing advanced configurations, and collaborating with cross-functional teams to enhance network performance and security. The ideal candidate will have deep expertise...

  • Network Engineer-L3

    3 days ago

    Mumbai, Maharashtra, India Vipany Global Solutions Full time ₹ 12,00,000 - ₹ 15,00,000 per year

    Role & responsibilitiesKey ResponsibilitiesDeploy, configure, and manage Versa SD-WAN solutions in production environments.Provide L3 technical support, diagnose and resolve issues related to connectivity, latency, and SD-WAN appliances.Configure security policies, VPNs, firewalls, traffic shaping, and bandwidth allocation within the SD-WAN environment.Drive...

  • Consultant L3/Senior Consultant L3

    3 days ago

    Mumbai, Maharashtra, India Brennan IT Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Consultant L3/Senior Consultant L3 Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It's a claim backed by our...