Project Management Officer

3 days ago

Indore, Madhya Pradesh, India Cloud Synapps Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position Overview:

We are seeking a dedicated and result-driven Project Management Officer (PMO) to join our team in Indore. The PMO professional will oversee business projects from inception through development to completion, ensuring alignment with organizational goals and delivery excellence. This role requires a proactive individual skilled in project tracking, stakeholder management, risk mitigation, and effective communication across cross-functional teams. The ideal candidate will have strong experience in project management, Salesforce, excellent leadership qualities, and a proven ability to drive project success in an Agile environment.

Key Responsibilities:

  • Project Planning & Scheduling: Assist in the development of detailed project plans, resource allocation, and milestone definition in collaboration with stakeholders.
  • Task Tracking & Coordination: Monitor and track tasks assigned to various teams including developers, QA, and business analysts using Salesforce project management modules or integrated tools; conduct daily scrum meetings to review progress and resolve bottlenecks.
  • Status Reporting & Dashboard Management: Prepare and maintain Work Breakdown Structures (WBS), project tracking sheets, and generate detailed status reports and dashboards within Salesforce for senior management.
  • Risk Management: Identify project risks early, develop mitigation plans, and escalate issues with actionable solutions.
  • Stakeholder Communication: Maintain open and effective communication with all stakeholders, organize regular project update meetings, and manage expectations.
  • Process Improvement: Implement best practices to enhance project management processes, reduce errors, and improve efficiency.
  • Documentation & Knowledge Management: Maintain up-to-date project documentation including charters, schedules, meeting notes, and knowledge repositories within Salesforce or connected systems.
  • Vendor & Resource Coordination: Coordinate with multiple vendors and internal teams to ensure timely project execution.
  • Project Control: Ensure projects are progressing within scope, timeline, and budget while addressing deviations proactively.
  • Salesforce Ecosystem Management (Optional): Oversee and optimize workflows, reports, and dashboards within Salesforce to support project lifecycle and team collaboration.

Skills and Qualifications:

  • Diploma in Communication and Electronics or relevant qualification.
  • Minimum 3-4 years of experience in project management, preferably with PMO experience.
  • Proven experience in managing projects using Salesforce project management tools and CRM.
  • Strong knowledge of Agile Project Management methodologies and Scrum Master certification preferred.
  • Proficient in MS Project, MS Excel (expert-level), MS PowerPoint, Word, Visio, and SharePoint.
  • Experience with Power BI or Salesforce Reports & Dashboards for analytics.
  • Excellent interpersonal, leadership, and communication skills.
  • Strong analytical skills with attention to detail and problem-solving ability.
  • Ability to handle multiple projects simultaneously and meet deadlines.
  • Self-driven, proactive, and capable of working independently.
  • Familiarity with Salesforce workflows, reports, dashboards, and integration capabilities is a plus.
  • Experience in vendor management and coordinating cross-functional teams.

Location: Indore, Hybrid

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