Project Management Officer

2 weeks ago

Indore, Madhya Pradesh, India Cloud SynApps Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Key Responsibilities:

  • Project Planning & Scheduling: Assist in the development of detailed project plans, resource allocation, and milestone definition in collaboration with stakeholders.
  • Task Tracking & Coordination: Monitor and track tasks assigned to various teams including developers, QA, and business analysts using Salesforce project management modules or integrated tools; conduct daily scrum meetings to review progress and resolve bottlenecks.
  • Status Reporting & Dashboard Management: Prepare and maintain Work Breakdown Structures (WBS), project tracking sheets, and generate detailed status reports and dashboards within Salesforce for senior management.
  • Risk Management: Identify project risks early, develop mitigation plans, and escalate issues with actionable solutions.
  • Stakeholder Communication: Maintain open and effective communication with all stakeholders, organize regular project update meetings, and manage expectations.
  • Process Improvement: Implement best practices to enhance project management processes, reduce errors, and improve efficiency.
  • Documentation & Knowledge Management: Maintain up-to-date project documentation including charters, schedules, meeting notes, and knowledge repositories within Salesforce or connected systems.
  • Vendor & Resource Coordination: Coordinate with multiple vendors and internal teams to ensure timely project execution.
  • Project Control: Ensure projects are progressing within scope, timeline, and budget while addressing deviations proactively.
  • Salesforce Ecosystem Management (Optional): Oversee and optimize workflows, reports, and dashboards within Salesforce to support project lifecycle and team collaboration.

Skills and Qualifications:

  • Diploma in Communication and Electronics or relevant qualification.
  • Minimum 3-4 years of experience in project management, preferably with PMO experience.
  • Proven experience in managing projects using Salesforce project management tools and CRM.
  • Strong knowledge of Agile Project Management methodologies and Scrum Master certification preferred.
  • Proficient in MS Project, MS Excel (expert-level), MS PowerPoint, Word, Visio, and SharePoint.
  • Experience with Power BI or Salesforce Reports & Dashboards for analytics.
  • Excellent interpersonal, leadership, and communication skills.
  • Strong analytical skills with attention to detail and problem-solving ability.
  • Ability to handle multiple projects simultaneously and meet deadlines.
  • Self-driven, proactive, and capable of working independently.
  • Familiarity with Salesforce workflows, reports, dashboards, and integration capabilities is a plus.
  • Experience in vendor management and coordinating cross-functional teams.

Location: Indore, Hybrid

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