Customercare -Insurance -Goregaon -E Mumbai

1 day ago

Mumbai, Maharashtra, India 21st century global services Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Open Positions: Total 8 (Mumbai)

Working days: 6 days

Shift timing: 9hrs between 8am - 8pm

Age Criteria: 30 years and below

Candidate Location: Mumbai – western line only or upto Powai and Kurla.

Experience: 1 year (Min) and more

Education Qualification: Any Graduate i.e Avoid Diploma Cases)

CTC Range: 1.5 lac (Min) – 3 lacs (Max)

Hike Percentage: up to 15%-20% on last Fixed CTC

Location: Mumbai

Address: Goregaon - E, Mumbai

Below is the Customer Care Inbound Voice JD:

Responding to customer inquiries through phone calls, providing exceptional customer service at all times.

Supplying accurate and timely information about our insurance products and services, helping customers make informed decisions.

Resolving customer issues and concerns professionally and efficiently, always striving for customer service excellence.

Collaborating with team members and other departments to ensure customer satisfaction and improve overall customer experience.

Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software.

Contributing to a positive and supportive work environment, promoting teamwork and a strong work ethic.

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