Health insurance Advisor
1 day ago
Company Description
Star Health & Allied Insurance Co. Ltd. is an Indian health insurance company based in Chennai, established in 2006 as India's first standalone health insurance provider. The company offers innovative health, personal accident, and travel insurance products. With an extensive network of over 14,000 hospitals, Star Health delivers cashless treatment and ensures top-notch healthcare services. The company is known for its quick claim settlements, having covered more than 16.9 crore lives and settling claims worth over Rs. 4 crores per hour. Star Health operates through various channels, including a vast network of agents, digital platforms, and bank partnerships, to serve diverse communities. Star Health is committed to customer service, providing 24/7 multilingual support and free Telehealth consultations.
Role Description
This is a full-time, on-site role located in Mumbai for a Health Insurance Advisor. The Health Insurance Advisor will be responsible for providing advice on health insurance policies, assisting customers with their inquiries, and ensuring they have the best coverage for their needs. Daily tasks include communicating with clients, delivering exceptional customer service, promoting health and wellness initiatives, and offering training to customers on insurance products. The role requires active engagement with customers, both in-person and via phone or email, to address their concerns and provide timely assistance.
Qualifications
- Excellent Communication and Customer Service skills
- Ability to conduct Training and promote Health initiatives
- Experience in Health Promotion and Wellness
- Strong problem-solving and interpersonal skills
- Ability to work independently and as part of a team
- Prior experience in health insurance or related fields is a plus
- Bachelor's degree in a relevant field is preferred
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