
RTO Manager
1 day ago
CRP Training & Development Pvt Ltd
CTDPL is a services division of CRP Risk Management ltd, India's only risk management
company listed on BSE SME. The group has been engaged in services since 2 decades across
BFSI sectors. CRP has always been a front-runner and pioneer in providing business solutions
across operation activities based on client's requirement.
Job Role / Title: Operations Manager– RTO Process
About Role:
The purpose of the job is to lead the business of RTO generated through clients on the sale &
finance of USED COMMERCIAL VEHICLE LOANS across Pan India through our existing clients,
by developing strategic business framework for volume growth, developing new market and
customer segment resulting into sustainable and profitable growth
Keywords & Responsibilities
Position Responsibilities
Business delivery & growth
Deliver top line through all channels – Corporate Clients, Retails Clients, and Dealers/
Sub Dealers, Online and Digital Partners
Drive team for critical revenue parameters: ROI, of RTO Services
Propose and execute various strategies for higher market penetration / faster
portfolio build up and managed efficient delivery capabilities across pan India
through variable expenditure model.
Supervising complete business operations including profitability, forecasting monthly
/ quarterly sales, operations, Clients Relationship, targets, & their execution.
Look for opportunities to enhance revenue streams – cross sell, identifying new
sources of business services.
Channel Management & Operations
Ensure identifying channel partners through different sources in the most costeffective
manner,to control the over heads and
Ensure delivery of region wise completion of the RTO process as per the clients
requirement as per the guidelines laid down by the Regional Transport office across
Pan India.
Leveraging on Marketing / Product support through optimum delivery across
business for enhancing business penetration
Chalk out plans for foraying into new areas / locations / markets / branches
People Development
Creating and driving Operations teams towards the goal. Draw up plans for
recruitment of work force according to the Goal and vision of the business.
Plan specialized training programs on regular basis to ensure team is updated on
product/policy and most importantly on the regular updates from the client
requirement
Provide developmental feedback to all direct reports
Ensuring minimum attrition in the team with constant engagement & feedback &
ensure skills development through regular trainings.
Qualfications and Experience Requirement
Qualification
Graduate/ MBA
Experience
Overall 5 - 7 years established experience in handling operations of
RTO process, channels and managing teams with at least 2 – 3 years
in team handling positions in a similar profile
Requirements
Knowledge
Understanding of RTO Policy and process for HP, RC Transfer etc.
Strategic, Analytical, Good writing Skills.
Mandatory prior experience of RTO process/ product role
Good understanding of the Financial Services/ Banking.
Able to work on CRM and Tracking & Logins Online Vaahan Portal.
Language
Proficiency
Fluent in English and local languages.
Job Types: Full-time, Permanent
Pay: ₹25, ₹55,000.00 per month
Benefits:
- Commuter assistance
Work Location: In person
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