 
						Ecommerce Operations Specialist
1 week ago
About the Role -
We are looking for an E-commerce Operations Specialist to manage and streamline our online business operations for our beauty brand. The role involves overseeing order management, inventory coordination, logistics, marketplace handling, and ensuring a smooth customer experience across all e-commerce & Q–commerce platforms.
Key Responsibilities –
- Order & Inventory Management
- Manage daily order processing across brand website and marketplaces (Nykaa, Amazon, Tira, etc.).
- Coordinate with warehouse/logistics team to ensure timely dispatch and delivery.
- Monitor stock levels and work with supply chain to prevent stockouts or overstocking.
- Marketplace & Website Operations
- Handle product listing, catalogue updates, pricing, and promotions on D2C website and marketplaces.
- Accounting-related follow-ups
- &
- Account reconciliation
- Track marketplace SLAs and maintain operational compliance.
- Logistics & Vendor Coordination 
- Liaise with courier partners for smooth shipments and returns. 
- Resolve logistics-related issues such as delays, RTOs, damages, or customer escalations.
- Performance Tracking & Reporting
- Prepare daily/weekly MIS reports for sales, returns, cancellations, and inventory health.
- Analyze operations performance and suggest process improvements.
- Verification of Debit Notes (DN) and Credit Notes (CN) Basic accounting knowledge integrated with operational activities
- Work closely with customer service to resolve complaints, returns, and refund queries.
- Ensure seamless post-purchase experience for customers.
- Qualifications & Skills – 
- Bachelor's degree in Business, Operations, or related field. 
- 2–4 years of experience in e-commerce operations, preferably in beauty, FMCG, or lifestyle brands.
- Strong knowledge of e-commerce platforms, marketplaces, and OMS/WMS tools.
- Good Excel/Google Sheets skills for reporting and data analysis.
- Detail-oriented, with strong problem-solving and communication skills.
- Ability to work in a fast-paced environment and handle multiple stakeholders.
Job Types: Full-time, Permanent
Pay: ₹60, ₹70,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
- 
					  eCommerce Operations Specialist6 days ago 
 Goregaon East, Mumbai, Maharashtra, India PAC Cosmetics Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearEcommerce Operations Specialist.About the Role -We are looking for an E-commerce Operations Specialist to manage and streamline our online business operations for our beauty brand. The role involves overseeing order management, inventory coordination, logistics, marketplace handling, and ensuring a smooth customer experience across all e-commerce &... 
- 
					  Ecommerce Specialist1 day ago 
 Mumbai, India BEL AVENIR Perfumes Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service. The... 
- 
					  Ecommerce Specialist6 hours ago 
 Mumbai, India BEL AVENIR Perfumes Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service. The... 
- 
					  Ecommerce Specialist1 day ago 
 Mumbai, India BEL AVENIR Perfumes Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service.... 
- 
					  Ecommerce Specialist2 days ago 
 Mumbai, India BEL AVENIR Perfumes Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service. The... 
- 
					  Ecommerce Specialist2 days ago 
 Mumbai, India BEL AVENIR Perfumes Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service.... 
- 
					  Ecommerce Specialist2 days ago 
 Mumbai, India BEL AVENIR Perfumes Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service.... 
- 
					  Ecommerce Specialist2 days ago 
 Mumbai, India BrandzStorm Full timeRole DescriptionThis is a full-time on-site role for an Ecommerce Specialist located in Mumbai. The Ecommerce Specialist will be responsible for managing and optimizing e-commerce platforms, analyzing sales data, improving customer service, and executing promotional strategies. Day-to-day tasks include monitoring website performance, updating product... 
- 
					  Ecommerce Specialist2 days ago 
 mumbai, India BEL AVENIR Perfumes Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service.... 
- 
					  Ecommerce Specialist1 day ago 
 Mumbai, India BEL AVENIR Perfumes Full timeCompany Description We suggest you enter details here.Role Description This is a full-time on-site role for an Ecommerce Specialist, located in Mumbai. The Ecommerce Specialist will be responsible for managing online sales channels, analyzing sales data, optimizing product listings, monitoring website performance, and ensuring excellent customer service. The...