Reservations Manager/ Assistant Manager

24 hours ago


Mumbai, Maharashtra, India Naukri Hospitality Jobs Full time

We are looking for a skilled professional with 3 to 5 years of experience to join our team as a Reservations Manager/Asst Manager in the hospitality industry.

Roles and Responsibility

  • Manage and oversee the reservations process to ensure seamless customer experiences.
  • Develop and implement effective strategies to enhance customer satisfaction and loyalty.
  • Collaborate with various departments to achieve business objectives and goals.
  • Analyze customer feedback and market trends to identify areas for improvement.
  • Train and guide team members to improve their skills and performance.
  • Monitor and control expenses to ensure cost-effectiveness and profitability.

Job Requirements

  • Proven experience in reservations management or a related field, preferably in the hospitality industry.
  • Strong knowledge of hotel operations, including front office and guest service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Strong problem-solving skills, with the ability to handle complex issues and provide creative solutions.
  • Proficiency in Microsoft Office and other relevant software applications.

*Note - Job has been sourced from social media platforms/other public websites.



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