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Ahmedabad, Gujarat, India Petpooja Full timeAhmedabad, Gujarat, India - Permanent - Key Accounts Management - 1 - 3 years Job Title: Executive - Key Accounts **Job Description**: **Roles and Responsibilities**: - As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned - Influence key performance metrics of the portfolio - Usage Metrics, MRR...
 
						Key Account Manager
2 weeks ago
Eligibility Criteria:
- For Female Employee shift time is 10:00 AM to 7:00 PM and For Male Employee Shift time is 2:00 PM to 11:00 PM.
 - Demands willingness to travel as and when required.
 
Roles and Responsibilities:
- As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned
 - Influence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention
 - Use a consultative approach to help clients grow their business using Petpooja products & services
 - Ensure timely renewals of products & services
 - Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products
 - Collaborate with Internal Teams to ensure top-notch service & support
 - Give market insights/feedback of the product to the Tech team to enhance the product offerings
 - Generate referral leads from your existing portfolio of clients
 - Requires exceptional presentation & people skills to navigate different customer challenges.
 
Additional Qualification and Skills:
- Ability to plan, manage & report on business metrics
 
Job Types: Full-time, Permanent
Pay: ₹30, ₹36,000.00 per month
Benefits:
- Health insurance
 - Life insurance
 - Paid sick time
 - Paid time off
 - Provident Fund
 - Work from home
 
Work Location: In person