Retail Trainer

4 days ago

Delhi Mumbai NCR, India upGrad Enterprise Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Retail Trainer - Casual Apparel Brand

Job Designation Assistant Training Manager

Regional/

Corporate

Zonal Trainer

Location Corporate Office / Onsite at Retail

Reporting to Head of HR / Learning & Development Director

Position S ummary

The Senior Training Manager will design, deliver, and analyse impactful training

initiatives across retail (Titan, Tata Group, ABFRL, Arvind Brands, Hyatt, Marriott, Taj,

etc.), with a primary focus on elevating leadership skills, employee engagement, and

operational excellence. The role requires outstanding public speaking, analytical

skills, and innovative content development for modern learning platforms

Key Responsibilities

  • Develop and execute strategic training programs tailored for Superdry

Brand, Product and services, from line employees to store managers to

ensure Mystery Audit scores reflect these implementations.

  • Facilitate engaging classroom, online, and blended learning sessions with

strong public speaking presence for our Retail Store employees

  • Analyse training metrics and compile dashboards and reports for business

reviews and senior stakeholders.

  • Create bite-sized, interactive learning content (quizzes, polls, surveys) using

tools such as Menti meter, Kahoot, Trivia Maker.

  • Collaborate with HR and business leaders to identify skill gaps and optimize

training delivery.

  • Continuously improve training programs based on learner feedback and

industry trends.

  • Ensure completion of mandatory onboarding (Line-Release) modules

Brands retail store teams

  • Participating in Brand engagement events such has Store Launch events,

Brand Days (Seasonally) for better collaboration with Retail Teams

  • Providing feedback to operations teams on VM, Marketing, Product from

various store visits

Required Skills and

Exper ience

  • 3-4 years in training roles within corporate, retail, or hospitality

environments.

  • Exceptional oratory and public speaking skills, with experience engaging

diverse teams.

  • Advanced analytical skills in training reporting, dashboard construction, and

performance metrics.

  • Proficiency with digital learning platforms and interactive content tools for

quizzes, polls, and microlearning.

  • Bachelors/, Business, Education, or a related discipline.
  • Sector experience preferred in leading retail/hotel organizations (Titan, Tata

Group, ABFRL, Arvind Brands, Hyatt, Marriott, Taj)

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