
General Manager
1 week ago
1. Restaurant Operations
- Ensure smooth day-to-day operations across FOH & BOH.
- Uphold service excellence in alignment with luxury hospitality and heritage standards.
- Monitor guest flow, reservations, and special event coordination.
- Oversee compliance with hygiene, safety, and statutory regulations.
2. Guest Experience & Service Excellence
- Personally interact with high-profile and VIP guests.
- Maintain guest satisfaction levels through feedback and service recovery.
- Ensure authentic Indian fine-dining experience with attention to detail in presentation, ambience, and service rituals.
- Curate bespoke dining experiences for special occasions and palace events.
3. Financial & Business Performance
- Achieve monthly and annual revenue, cost, and profitability targets.
- Manage budgets, forecasts, and financial planning.
- Control food, beverage, and labor costs while maintaining premium standards.
- Analyze P&L, sales mix, and guest trends to drive business growth.
4. Team Leadership & HR
- Lead, train, and motivate a team of managers, chefs, and service staff.
- Conduct regular performance reviews and build a culture of excellence.
- Oversee recruitment, training, grooming, and succession planning.
- Foster a heritage-driven yet modern work culture aligned with City Palace values.
5. Marketing & Brand Development
- Collaborate with marketing for brand positioning, PR, and promotions.
- Build partnerships with luxury travel operators, event planners, and influencers.
- Manage guest loyalty programs, VIP engagement, and repeat clientele.
- Highlight restaurant's USP: authentic royal Indian dining experience.
6. Event & Banquet Management
- Coordinate palace dining events, private banquets, and curated experiences.
- Liaise with City Palace event management for heritage experiences (weddings, royal dinners, cultural evenings).
- Ensure seamless execution of high-profile events and guest handling.
Job Type: Full-time
Pay: ₹60, ₹85,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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