Catering Operation
2 weeks ago
Job Summary:
We are looking for a highly organized and results-driven Catering Operations & Sales Manager to lead and coordinate all aspects of catering services – from client acquisition to event execution. This dual-role position requires a professional who can manage catering logistics, deliver excellent customer service, and actively grow catering sales through strategic outreach and relationship building.
Key Responsibilities:Sales & Business Development:
- Develop and implement strategies to grow catering sales through corporate, private, and event-based clientele.
 - Identify and pursue new business opportunities via cold calls, referrals, walk-ins, and networking events.
 - Respond promptly to catering inquiries, prepare proposals, conduct tastings, and close deals.
 - Build and maintain strong relationships with clients, vendors, and event planners.
 - Meet or exceed monthly and annual catering sales targets.
 - Maintain an updated database of leads, clients, and sales pipeline using CRM or tracking systems.
 
Operations & Event Management:
- Oversee planning and execution of catering events, ensuring smooth operations from setup to breakdown.
 - Coordinate with kitchen and service teams to ensure timely food preparation and delivery.
 - Manage event logistics, including staffing, rentals, transportation, and special client requests.
 - Ensure all catering services comply with food safety, hygiene, and quality standards.
 - Manage inventory, equipment, and catering supplies efficiently to control costs.
 - Handle client feedback, troubleshoot issues, and ensure high levels of customer satisfaction.
 
Qualifications:
- Bachelor's degree in Hospitality, Business, or a related field (preferred).
 - 3-7+ years of experience in catering sales and/or operations (F&B, hotels, or event management).
 - Strong communication, negotiation, and customer service skills.
 - Ability to manage multiple events and priorities under pressure.
 - Proficiency in Microsoft Office and basic event/catering software or CRM tools.
 - Must be willing to work flexible hours, including weekends and holidays, as required by events.
 
Job Types: Full-time, Permanent
Pay: ₹30, ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
 
Work Location: In person
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