Golden opportunity For Graduate freshers and experience too

3 days ago


Pune, Maharashtra, India Transcom Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job description

Transcom Hiring for day shift premium process

Role & responsibilities

  • Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to meet customers' needs.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
  • Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
  • Escalate complex issues to senior team members when necessary.Role & responsibilities

Preferred candidate profile

Must Have Graduation Degree.

Must have good communication skills, Interpersonal skills.

Required Language: Mandate English, Hindi,( An advantage if - Tamil, Malayalam, Telugu, Bengali Gujarati, Punjabi ,Kannada/Marathi)

HR contact person:-Bhagyashree G



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