Hiring Graduate Fresher

15 hours ago

Pune, Maharashtra, India Team Vertex Cosmos Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Transcom Hiring for day shift premium process

Role & responsibilities

  • Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner
  • Maintain proper follow up as per customer timeline
  • Provide accurate information on products/services offered by the company to meet customers' needs.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
  • Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
  • Escalate complex issues to senior team members when necessary.

Preferred candidate profile

Must Have Graduation Degree.

Must have Good English communication skills, Interpersonal skills.

Required Language: English, Hindi, Tamil, Malayalam, Telugu, Kannada,Tamil (Regional language will add an advantage to the profile)

Contact Person: HR Bhagyashree G

Transcom India

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