Cluster Manager
5 days ago
Key Result Areas for the Incumbent
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Process Responsibilities
· Drives sales activities and implements ways to improve volume and profit; tracks sales and productivity
· Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
· Review and analyze, articulate, and solve complex problems related to stock and sales and concepts to make effective business decisions
· Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
· Ensure pricing of merchandise as per prescribed matrix
· Ensuring monthly feedback Concept on sales, stock positions and product feedback to be shared
· Strategize and seek opportunity for concept expansion in the territory
· Ensuring completion of new projects in a timely manner
· Identify locations for stores as per required process and quality and Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)
· Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals, Repairs & maintenances
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People Management Responsibilities
· Maintain regular connect with staff (Housing & Transport) and ensure welfare activities are planned
· Hand holding new joinees and basic induction formalities timely manner
· Train and monitor store manager to ensure grievances are resolved in a timely manner
· Manage the Store Managers – their performance, Training, development interventions and growth
· Manage and provide direction to the team. Set team goals and regularly measure team performance.
· Hiring, Training and Evaluation of Staff
· Manage Employees Incentives and Attendance approvals
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Financial Responsibilities
· Cost control
· Petty cash Approvals
§ Rent negotiations
Key Behavioral competencies required to perform this role
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Essential
Communication
Customer Focus
People Management & Development
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Desirable
Initiative,
Raising Productivity/ Planning
Organizing, Leadership skills
Key Technical competencies required to perform this role
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Essential
Expertise in MS Office
Data interpretation capability
Channel management skills
Understanding of the key performance indicators
Inventory Management
Results orientation
Customer orientation
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Desirable
Negotiations Skills
Planning , Organizing,
Co-coordinating & Monitoring skills
Brand & product management skills
Ability to think , plan & execute large an agenda
Good leadership skills
Project Management
Key Performance Indicators
Targets vs. Achievement
Shrinkage control
Mystery shopping
VM scored cards
SPF/MPF
Retention
Revenue
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