Order Fulfillment Senior Analyst

1 day ago

Chennai, Tamil Nadu, India Logitech Full time ₹ 6,00,000 - ₹ 18,00,000 per year

The Team and Role:

The Order fulfilment Senior Analyst is a key role as part of a wider Business Engagement organization within IT to sustain and focus on designing, implementing and delivering new capabilities to Global Operation and Supply chain business function. This position plays a pivotal role in ensuring that the technology, solution and infrastructure supports operational excellence while improving efficiency across the supply chain ecosystem. This role typically involves collaboration across Operation, supply chain and other IT functions

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values youll need for success at Logitech. In this role you will:

  • Build a deep strategic and influential level partnership with Supply chain and Operation leadership team
  • Collaborate with business stakeholders to gather functional, technical, and operational requirements.
  • Conduct gap analysis to identify discrepancies between current capabilities and desired outcomes.
  • Translate business processes into system solutions by adhering to industry best practices
  • Manage stakeholder expectations regarding solution capabilities, delivery timelines, and potential constraints.
  • Configure Kinaxis Supply planning and Order fulfilment modules
  • Design, build, and maintain dashboards, workbooks, worksheets, and scripts in Kinaxis Rapid Response application to support supply chain and Operation business function
  • Troubleshoot and provide ongoing maintenance and administration of the Rapid Response platform
  • Developing and maintaining detailed documentation on system design, configuration, integration and metrics to track project performance
  • Participate in evaluation of software, platforms, and technology stacks suitable for the use case and organizational goals.

Key Qualifications:

For consideration, you must bring the following minimum skills and experiences to our team:

  • 10+ years of experience in delivering supply chain and operations projects, and 5+ years specializing in Kinaxis RapidResponse implementations
  • Demonstrate the ability to interact effectively, articulate a solution, and influence business outcomes
  • Experience in Oracle eBS Supply chain modules Order Management, Shipping, Inventory and Purchasing
  • Implementation experience in configuring Supply planning and  Order fulfilment Applications
  • Problem solving capabilities.
  • Demonstrate Performance measurement / Business Outcome Focus supported by SMART KPIs.
  • Demonstrate Project / Portfolio Management capabilities and Prioritization Review and Execution skills
  • Contributor and Authoring Level2 Certification in Kinaxis.

Preferred Qualifications:

  • Business Process Reengineering skills. Drive continuous optimization of our support systems, workflows, and tools enabling operations at scale and effortless user experience.
  • Deep skills for portfolio / project management on platforms such as Asana, Monday etc.
  • Innovative mind-set and strong understanding of Design Thinking principles.
  • Proactive and results oriented, process oriented.
  • Ability to develop strong working relationships with all relevant parties.

Education:

  • Bachelor's/Master's degree in Computer Science or Information Systems or Business Management.
  • Certification in Project Management would be a plus.
  • Fluency in English.

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