Order Administration Specialist

1 week ago

Chennai, Tamil Nadu, India Trimble Inc. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Responsibilities

  • Intermediate Order Processing: Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimble's order management systems.
  • Intermediate Sales Quote Support: Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and subsequently converting quotes to orders in respective systems.
  • Order Tracking: Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing.
  • Customer Support: Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction.
  • Inventory Awareness. Intermediate collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays.
  • Documentation: Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy.
  • Quality Control: Verify accuracy of order details ie. pricing, part #'s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers.
  • Compliance: Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy.
  • Troubleshooting and Issue Resolution: Identify and resolve order-related problems promptly, escalating complex issues to senior management or other relevant departments when required.
  • Support shipping/import/export teams and customer requirements for related documents if required.

Qualifications & Experience

  • Minimum High School degree but 2-4 Year Degree preferred; education/training in business admin, software or supply chain management is a plus.
  • 1-2 years experience in order administration, sales support, or related is preferred but not mandatory
  • Strong organizational skills, attention to detail and accuracy in data entry and order processing
  • Excellent communication skills, written & verbal, to interact effectively with customers/internal teams
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Problem-solving and critical-thinking abilities to resolve order-related issues effectively.
  • Experience with a top tier Enterprise resource planning (ERP) system a plus.
  • Familiarity with Salesforce CRM systems and other relevant software applications a plus.
  • Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus.
  • Exercise sound judgment to resolve issues, and proactive problem-solving w/strong attention to detail.
  • Ability to provide high-quality administrative support and multitask effectively.
  • Multi-lingual always a plus: some global regional language requirements may apply based on location

  • Senior Order Management Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeDigitalizer Full time ₹ 9,00,000 - ₹ 12,00,000

    Order Management SpecialistAbout the Role:We are seeking an experienced Order Management Specialist to drive digitalization efforts and manage customer orders. As a key member of our team, you will be responsible for analyzing inquiries, managing order fulfillment, and creating dashboards to track key performance indicators.Main Responsibilities:Analyze...

  • Oracle Order Processing Specialist

    1 week ago

    Chennai, Tamil Nadu, India JesperApps Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hello Connections., We Are Again Hiring in Hosur, Tamil Nadu & BangaloreJoin our dynamic team as an Oracle Order Processing Specialist Experience: 6 months – 1 year Focus: Oracle Order Management Skills: Data Entry, ERP, Order Processing 40+ openings available Apply now: Be part of JesperApps and grow your career Tag someone who might be...

  • Order Fulfillment Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,12,200

    Order Fulfillment Specialist Job DescriptionThe primary goal of the Order Fulfillment Specialist is to ensure timely and accurate delivery of orders. This involves thoroughly reviewing sales orders for accuracy, handling any discrepancies, and coordinating with various stakeholders to resolve issues.This role requires strong analytical and problem-solving...

  • Enterprise Order Management Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeOrder Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job OverviewSalesforce Order Management (SOM) specialists are in high demand to develop and implement efficient order processing solutions. This role requires 7+ years of experience in technical design and implementation of SOM solutions, with a focus on streamlining capture to fulfillment processes.Key ResponsibilitiesDesign and build orchestration flows...

  • Leading Order Manager

    1 week ago

    Chennai, Tamil Nadu, India beBeeOrderManagement Full time ₹ 8,00,000 - ₹ 10,00,000

    Order Management ProfessionalThis role involves the administration of orders from start to finish, ensuring timely and accurate processing.The successful candidate will be responsible for validating orders within two working days, including entering relevant data for sales orders, credit memos, stock rotation RMAs, incorrect shipment RMAs, credit and...

  • Order Management Specialist

    7 days ago

    Chennai, Tamil Nadu, India Hitachi Full time

    Location Chennai Tamil Nadu IndiaJob ID R0064841Date Posted 2024-10-30Company Name HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession Job Category Sales Marketing Product ManagementJob Schedule Full timeRemote No Your responsibilities Write value added proposals for mainstream transformers components Tap changers and Bushings ...

  • Purchase Order Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeProcurement Full time ₹ 9,00,000 - ₹ 12,00,000

    A Procurement Specialist is required to join our team. This role involves coordinating procurement processes for assigned products, ensuring timely issuance of purchase orders to vendors, and executing core procurement processes efficiently and accurately.The ideal candidate will have a Bachelor's Degree or Engineering Graduate, with 5-8 years of experience...

  • Sales order management

    5 days ago

    Chennai, Tamil Nadu, India Hitachi Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Location:Chennai, Tamil Nadu, IndiaJob ID: R0089229Date Posted: Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityAs a Sales Order management specialist, you will coordinate from contract / order receipt, review of...

  • Order Management and Billing

    2 weeks ago

    Chennai, Tamil Nadu, India NCR Voyix Full time

    Job Title: Order Management & Billing Analyst IILocation: BangaloreLanguage: Japanese (Mandatory)Responsible for the following major activities:Coordination of order processing and billing activities for Order Management contractsSupervision and daily task management of Customer Advocate Team that oversees the following areas:Obtaining and reviewing legal...

  • Administrative Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeadministrative Full time ₹ 12,00,000 - ₹ 16,00,000

    Job Title: Administrative Support SpecialistAs an Administrative Support Specialist, you will provide high-level administrative support to our leadership team. This role requires a skilled and detail-oriented individual who can ensure seamless execution of projects and maintain strong relationships with clients.The ideal candidate will be a driven...