Order Administration Support

1 week ago


Chennai, Tamil Nadu, India Tsit Digital Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role: Order Administration Support

Experience: 0-1 Years

Location: Chennai

Looking for Immediate Joiners

Detail JD:

Job Responsibilities:

  1. Customer:

    Data Management: Help manage the creation, maintenance, and accuracy of

    customer master records in our database. This includes capturing and updating

    relevant information such as contact details, billing and shipping addresses,

    and other pertinent data to ensure information is up-to-date.
  2. Basic:

    Data Validation: Identify and rectify discrepancies, inconsistencies or

    duplications in the system.
  3. Collaboration:

    Work with cross-functional teams, including sales, marketing, finance, and

    customer service to gather and validate customer information. Communicate and

    interact both professionally and effectively to resolve data-related issues and

    provide support when required.
  4. Compliance:

    Ensure compliance with company policies and procedures, as well as localization

    requirements when applicable, related to customer data and data privacy.
  5. Escalation:

    Escalate unresolved or complex cases to team leadership for assistance.
  6. Customer

    Satisfaction: Strive to meet or exceed customer satisfaction targets by

    addressing concerns promptly, demonstrating empathy, and contributing to a

    positive overall customer experience.


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