Relationship Associate
1 week ago
Principal Accountabilities How they are achieved/measured
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Manage the Group business with the Bank employees
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Liaison with different departments for closure of the cases
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Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.
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Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activation.
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Provide market feedback on competition and other products in the market.
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Manage and strengthen relationship through engagement with Partners Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Value add in key initiatives to enhance attachment ratio & business volume through training and service.
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Tracking penetration performance and publishing dashboards, along with Group Operations.
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To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios, medical TATs etc), to minimize the same and adhere to TATs and contribute to product improvement.
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Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.
Chennai, TN, IN
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