Senior Manager

Summary

Are you passionate about revolutionizing the insurance industry?
Join our Professional Services team and lead the charge in transforming how insurers operate. We're building the future of insurance with a cutting-edge SaaS Insurance Platform powered by the public cloud, leveraging cloud-native microservices, and fostering an innovative marketplace for third-party application developers.

We're seeking a hands-on, visionary leader to guide our clients on this journey.

As a Senior Manager in Guidewire Professional Services, you will empower and lead multiple high-performing delivery teams, ensuring the successful design, configuration, and integration of Guidewire solutions that meet our clients' strategic goals.

Job Description

What you'll do:

• Lead and oversee successful Guidewire product implementation, maintenance, and enhancement projects.

• Provide techno-functional expertise across at least two Guidewire xCenter modules (e.g., PolicyCenter, ClaimCenter, BillingCenter) from end-to-end.

• Effectively manage relationships with both technical and non-technical stakeholders, ensuring clear communication and alignment on project goals.

• Drive Agile project management methodologies, ensuring efficient delivery and continuous improvement.

• Act as a team motivator, fostering a collaborative and high-performing environment.

• Mentor and guide team leads to effectively managing their respective teams, promoting professional growth and development.

• Maintain and grow the customer portfolio, ensuring client satisfaction and identifying new opportunities.

• Oversee project scope, timelines, budget, and resource allocation to ensure successful project delivery.

• Collaborate with business analysts, architects, developers, and quality assurance teams to define requirements, design solutions, and ensure quality deliverables.

• Stay abreast of industry best practices and emerging Guidewire technologies to drive innovation.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you bring:

• 15+ years of overall IT experience with a minimum of 8-10 years of hands-on experience in Guidewire product implementation (PolicyCenter, ClaimCenter, BillingCenter, etc.).

• Proven experience as a technical delivery leader and project manager/senior manager in large-scale Guidewire projects.

• Deep understanding of the Guidewire architecture, data model, and technical components.

• Strong proficiency in Gosu scripting, Java/J2EE, XML, Web Services (SOAP/REST)

• Familiarity with cloud platforms (AWS/Azure) and related Guidewire cloud offerings is a significant advantage.

• Demonstrable knowledge and experience in Property & Casualty (P&C) insurance domain (e.g., Personal Auto, Property, Homeowners, Commercial Auto, Workers Compensation).

• Excellent business communication, leadership, and client-facing skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Experience with Agile Scrum or SAFe methodologies.

• Guidewire certification (e.g., Config/Integration ACE) is highly preferred.

• Prior experience in a consulting environment is a strong plus.

• Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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