Tele Caller

2 weeks ago

Noida, Uttar Pradesh, India ABL Education Full time ₹ 1,04,000 - ₹ 1,30,878 per year

About ABL Education

ABL Education is a fast-growing start-up specializing in STEM education solutions for schools. We design and manufacture Robotics & STEM Kits and provide experiential learning opportunities to empower students and educators. With innovation at our core, we are expanding our reach to schools across India.

Roles and Responsibilities

  • Make outbound calls to prospective schools/clients to promote company products and services.
  • Handle inbound queries from schools and provide accurate information.
  • Generate leads and set up appointments for the sales team.
  • Maintain a database of leads, follow-ups, and call records in an organized manner.
  • Explain product features, benefits, and pricing to clients confidently.
  • Build and maintain positive relationships with potential and existing clients.
  • Meet daily/weekly/monthly calling and lead generation targets.
  • Assist in preparing reports related to call performance and lead conversion.
  • Coordinate with the Sales/Business Development team for closures.

Required Skills and Qualifications

  • Excellent communication skills (verbal and written) in English and Hindi.
  • Ability to engage clients confidently over the phone.
  • Strong listening, negotiation, and persuasion skills.
  • Basic knowledge of computers, MS Office, internet, and email.
  • Ability to work with targets and deadlines.

Experience

  • Minimum 6 months to 1 year of experience in Tele calling, Customer Support, Inside Sales, or a related field.
  • Experience in the education sector will be an added advantage.

Key Attributes

  • Positive attitude with a customer-centric approach.
  • Self-motivated and goal-oriented.
  • Good interpersonal and relationship-building skills.
  • Professional and courteous behavior.

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