Oracle Hcm Techno Functional Consultant

2 weeks ago

Pune, Maharashtra, India Peoplefy Infosolutions Full time US$ 90,000 - US$ 1,20,000 per year

Job Title: Systems Admin Consultant Applications (Oracle HCM)

Job Location: Pune

Working Model WFO 5 Days

Shift – 2 PM to 11 PM

Job Summary:

We are seeking a highly skilled HCM Techno-Functional Systems Consultant to lead the support of Oracle HCM Cloud applications. The role involves working closely with HR groups, IT leaders, users, and vendors to provide operational support, implement enhancements, resolve complex incidents, and ensure optimal system performance. The ideal candidate will have both technical and functional expertise, strong troubleshooting skills, and proven experience in application production support.

Key Responsibilities:

  • Provide production support for Oracle HCM Cloud modules, HCM extracts, reporting tools (Oracle BIP), and system integrations.
  • Collaborate with technical and project teams to resolve system/application-specific issues.
  • Manage vendor performance, ensuring adherence to SLA, KPI, and ITIL operational standards.
  • Lead efforts to resolve Service Improvement Plans (SIPs) and identify operational bottlenecks.
  • Plan and perform complex system configurations and impact analysis of system changes.
  • Manage stability, availability, and performance of enterprise systems.
  • Create and maintain detailed system configuration documentation and SOPs.
  • Drive continuous improvement through customer feedback and proactive performance optimization.
  • Lead software changes into production and non-production environments.
  • Conduct performance tuning and recommend preventive measures for recurring problems.
  • Evaluate and plan new application package requirements..

Minimum Qualifications:

  • Education:

    Bachelors degree in Computer Science, Engineering, or related field

    OR 11 years total IT/operations experience in lieu of degree
  • Experience:

    Minimum 4 years technical and functional experience in Oracle HCM Cloud modules, HCM extracts, Oracle BIP, and system integrations

    Minimum 5 years in end-to-end application production support

    Minimum 2 years in a lead role working with IT or operational teams

Preferred Qualifications:

  • 5+ years in administration & configuration of large off-the-shelf applications
  • Experience interacting with senior leadership (Director-level and above)
  • Leadership experience in large, matrixed organizations
  • Vendor management experience
  • Strong documentation & SOP writing skills
  • Excellent client interaction & requirement gathering abilities
  • Strong troubleshooting and problem-solving skills

Key Skills:

Oracle HCM Cloud, HCM Extracts, Oracle BI Publisher (BIP), System Integrations, Application Production Support, ITIL Standards, Vendor Management, Performance Tuning, SOP Documentation, Client Communication, Troubleshooting

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