Manager, Implementation

3 days ago

Bengaluru, Karnataka, India Rippling Full time US$ 1,20,000 - US$ 2,00,000 per year

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from addresses.

About the role

We are looking for a seasoned customer success leader to join our Implementation team. As a first line manager, you will coach and develop a team of 6-8 Implementation Managers, engage on high priority customers and drive improvement on key metrics. You will also coordinate cross-functionally with our Sales, Product & Engineering and Customer Support teams to ensure a seamless customer onboarding experience.

What you will do

  • Develop Implementation Managers through hands-on coaching and mentorship
  • Support hiring & onboarding of new Implementation Managers
  • Successfully resolve customer escalations for maximum satisfaction and positive relationships
  • Drive customer adoption of key features and best practices
  • Continuously evaluate, improve, and streamline internal processes for increased simplicity and efficiency
  • Track, monitor & continuously improve performance on key metrics & KPIs
  • Collaborate cross-functionally with Rippling Sales, Technical Account Management and Support teams to create a seamless customer journey
  • Collaborate with Product & Engineering to continuously improve product functionality based on customer feedback in Implementation

What you will need

  • 5+ years of SaaS experience in professional services, implementation, or customer success
  • 2+ years of professional experience leading a team; passion for supporting and guiding a team's growth, career progress, and job performance
  • Ruthless prioritization and time management
  • Boundless energy to help your team and your with a "can-do" attitude
  • Strong attention to detail and ability to solve complex, interdependent problems
  • Flexible to scaling and changing organizations and responsibilities

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

  • Implementation Manager

    4 days ago

    Bengaluru, Karnataka, India TeamWare Solutions Full time

    Role SummaryWe are seeking a seasoned Implementation Manager to lead and manage the implementation of SAP SuccessFactors modules. The ideal candidate will have extensive experience with SAP SuccessFactors Employee Central, Recruiting Management, and Succession & Development. This role requires a strong understanding of HR processes, excellent problem-solving...

  • Implementation Manager

    1 week ago

    Bengaluru, Karnataka, India Allegis Global Solutions Full time

    Company DescriptionWorking at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful...

  • Implementation Manager

    2 days ago

    Bengaluru, Karnataka, India Calpion Software Technologies Full time US$ 90,000 - US$ 1,20,000 per year

    Job Title: Implementation Manager (Night Shift, On-Site) Location: Work from office, Bangalore Work Schedule: Monday to Friday, Night Shift (U.S. time coverage) Employment Type: Full-Time Industry: Healthcare Technology / SaaSAbout Us: We are a product-based healthcare technology company delivering innovative SaaS solutions to healthcare providers...

  • Implementation Manager

    3 days ago

    Bengaluru, Karnataka, India Zeomega Infotech Full time US$ 90,000 - US$ 1,20,000 per year

    Role & responsibilitiesPRINCIPLE JOB RESPONSIBILITIES:Accountable for all assigned personnel management activities, including overseeing the day-to-day operations of assigned teamAccountable for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employeesAccountable for management of assigned...

  • Implementation Manager

    2 days ago

    Bengaluru, Karnataka, India Terralogic Software Solutions Private Limited. Full time

    Company Description :Terralogic is a leading IT service provider company based in the Greater Bengaluru Area. We specialize in providing technology services for the connected world, from product conceptualization to product maturity, decline, and sustenance. With a strong focus on stability and increased productivity, we offer long-lasting partnerships and...

  • Implementation Manager

    2 weeks ago

    Bengaluru, Karnataka, India Publicis Production Full time

    Job Summary: We are seeking a Tech Implementation / Rollout Manager to lead the planning, coordination, and execution of technology rollouts across global teams. This role is responsible for ensuring successful deployment of new systems, tools, and platforms by managing timelines, stakeholder alignment, change readiness, and post-rollout support. The...

  • Implementation Manager

    52 minutes ago

    Bengaluru, Karnataka, India Publicis Production Full time US$ 1,20,000 - US$ 2,00,000 per year

    Job Summary:We are seeking a Tech Implementation / Rollout Manager to lead the planning, coordination, and execution of technology rollouts across global teams. This role is responsible for ensuring successful deployment of new systems, tools, and platforms by managing timelines, stakeholder alignment, change readiness, and post-rollout support.The ideal...

  • Fitness Project Coordinator

    2 days ago

    Bengaluru, Karnataka, India beBeeProject Manager Full time ₹ 15,00,000 - ₹ 21,00,000

    About CultCurefit Healthcare Pvt Ltd, founded in 2016, is India's largest fitness company and wellness platform. Cult was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and...

  • Technology Implementation Manager

    4 weeks ago

    Bengaluru, Karnataka, India Assurant Full time

    Technology Implementation Manager Assurant-GCC IndiaThe Implementation Manager is responsible for successfully implementing existing capabilities and onboarding new clients onto the Connected Living Systems The implementation manager will be responsible for gathering high level requirements and defining the set of capabilities and features needed for a...

  • Manager, Implementation Consulting

    2 weeks ago

    Bengaluru, Karnataka, India BlackLine Full time

    The Implementation Manager is a leadership role responsible for overseeing a high-performing team of Implementation Consultants and Project Managers who deliver successful BlackLine implementations to our customers. This role requires strong leadership, operational discipline, and client management expertise to ensure project excellence, client satisfaction,...