Operation Manager

16 hours ago

Jorhat East AS India iSHR for IT & Surveillance Full time ₹ 5,00,000 - ₹ 15,00,000 per year


1: Job Purpose Statement (Summarize in one/two statements why this job exists, and the contribution makes to the overall business of the company).

Incumbent need to ensure smooth function of operations as per defined SLA timelines and achieve Operational excellence for a particular branch.

2: Duties & Responsibilities (List in the order of importance the duties & responsibilities of this job)

Primary Responsibilities:

  • Responsible for Quotes generation, Policy Issuance, Policy Cancellation / Endorsement issuance / Refunds etc. for all channels / products of respective branch within defined TATs.
  • Providing support for faster claim settlement in coordination with the respective stakeholders.
  • Ensuring 100% Policy Issuance through MIBL Policy Issuance Portal for respective branch as per defined TAT.
  • Supporting customers / PoSPs of respective branch in terms of timely resolution of their issues / concerns in coordination with respective stakeholders.
  • Following up with ICs / IT / HO Operations Team for timely resolution of raised tickets / issues of respective branch.
  • Establishing strong connect with insurance companies / hospital network / Garages / Mahindra eco system & other respective stakeholders.

Secondary Responsibilities

NA

3: Organisational Relationship (Provide an organisational chart which illustrates the organisational structure above and below this position).

Reports to

4: Key Challenges (List the key tasks performed to support the main objectives of the position).

NA

6: Job Requirements (Describe the educational requirements, suggested year and type of experience, nature and extent of skills/abilities required for the desired position).

Professional Qualification Skills & Knowledge Competencies

Functional Skills:

  • Process Compliance.
  • Product and Process Knowledge.

Professional Qualification: Graduate.

Skills & Knowledge:

  • Accuracy.
  • Analytical Ability.
  • Coordination.
  • Customer Focus.
  • Technology Savvy.

 Below mentioned Locations for Operations Manager Requirement:

State     Location  Number
ASSAM  Jorhat  1
BIHAR Purnea 1
BIHAR Begusarai 1
JHARKHAND Bokaro 1
JHARKHAND Dhanbad 1
JHARKHAND Jamshedpur 1
ODISHA Balasore 1
ODISHA Bhubaneshwar 1
ODISHA Cuttack 1
ODISHA Sambalpur 1
WEST BENGAL Krishnanagar 1
WEST BENGAL Siliguri 1
WEST BENGAL Asansol 1
WEST BENGAL Barasat 1


  • Operation Manager

    3 days ago

    jorhat, India iSHR for IT & Surveillance Full time

    1: Job Purpose Statement (Summarize in one/two statements why this job exists, and the contribution makes to the overall business of the company).Incumbent need to ensure smooth function of operations as per defined SLA timelines and achieve Operational excellence for a particular branch.2: Duties & Responsibilities (List in the order of importance the...

  • Assistant Manager

    3 weeks ago

    Jorhat, AS, IN HONDA BIGWING GUWAHATI WEST Full time

    We are seeking a dynamic customer-oriented Assistant Manager to join our team in the automobile industry As an Assistant Manager you will play a key role in overseeing daily operations driving sales and ensuring exceptional customer service The ideal candidate will have a strong understanding of automotive products excellent leadership skills and a passion...

  • Temporary CNC Machine Operator Trainer

    2 weeks ago

    Jorhat, India stemcorp dynamics Full time

    We are seeking an **CNC Machine Operator Trainer** for a temporary assignment to train new and existing staff on the safe and efficient operation of CNC machines. This is a hands-on role suitable for a highly skilled professional who is passionate about knowledge sharing and has a strong background in CNC machining. **Key Responsibilities**: - Conduct...

  • High Salary: Area Service Incharge C

    3 weeks ago

    Jorhat, AS, IN Jio Full time

    Posted Date 27 Jun 2025 Function Business Area Customer Service Location Jorhat Job Responsibilities 1 Establish and maintain the upkeep of service centers 2 Liaison with store manager and sales team for service operations 3 Ensure customer satisfaction to avoid escalation of issues 4 Motivate and manage team of service center and care center personnel 5...

  • Program Manager

    3 weeks ago

    Jorhat, India Tata Electronics Full time

    Experience between 4 to 8 Years from IIMs or Premium Business Schools only.Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt. Ltd.) is building India’s first AI-enabled state-of-the-art Semiconductor Foundry....

  • Finishing Manager

    3 weeks ago

    Jorhat, India Tata Electronics Full time

    Job Title: Finishes Lead – CivilLocation: Jagiroad, AssamReporting To: Project Manager / Construction HeadAbout The Business:Tata Electronics Pvt. Ltd. is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly & Test, Semiconductor Foundry, and...

  • Sales Operations Manager

    2 weeks ago

    Dhekiajuli, AS, IN Chandan Retail Private Limited (Askaran Binjraj) Full time

    Job Title Sales Operations Manager Department Retail Operations Location Dhekiajuli Assam Reports To Retail Head General Manager Job Summary The Sales Operations Manager is responsible for overseeing and managing the daily retail operations across footwear apparel and home furnishing departments The role ensures sales targets are achieved operations run...

  • Company Secretary

    3 weeks ago

    Chennai, India GST Manager Full time

    Job Description Job Description: Company Secretary About GST Manager GST Manager is a leading financial and compliance solutions company specializing in GST, accounting, and business consulting. We are committed to simplifying complex financial processes and delivering accurate, compliant, and timely results for our clients. Role Overview We are seeking a...

  • Operations Manager

    2 weeks ago

    Mulund East, Maharashtra, India 757e2824-4e73-4519-a639-4c877e2719cc Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    About is an AI-powered training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With , companies streamline training, improve...

  • Ecommerce Operations Manager

    2 weeks ago

    north east, India Blu Digital Full time

    Ecommerce Operations Manager Durham Our client is currently looking to recruit an Ecommerce Operations Manager. The role is three days per week in the office and two days from home. You will play a pivotal role in strategically managing and overseeing the day-to-day operations of the digital commerce business. Your primary focus will be to drive execution...